Management Console freezes after logging on
Good Evening Everyne,
I recently did a new install of Symantec Endpoint Protection 11.0.5 on an existing Windows 2000 (SP4) server. It worked quite well, until I rlled out the SEP client on the machine. The clien tis configured with Anti-Virus/-Spyware, proactive protection against threats and protection against netwotrks threats. I although configured the site within the management console (back when it worked), to prohibit the modification of Symantec registry keys.
When I now try to log on (no matter if locally or through RDP); I can enter my credentials, but shrtly afterwards, the progress bar freezes; no error message whatsoever is displayed.
Since this behaviour started right after I installed the SEP client on the management server, I think that zthis might be the problem's root.
Unfortunately, I am unable to uninstall the SEP client, since the uninstall routine freezes in the middle of the process as well, again, no error messages shows.
In the Windows logs are no entries specific to this issue, so I am somewhat struck, as how to drill down to what isactually happening. The SEP clienht logs show the blocking of registry keys for Symantec specific registry entries as well as for the IIS. What is puzzlng me about IIS, too, is that I can't find any logs in C:\WINNT\system32\LogFiles (The subflder W3SVC1 does not even exist
Could anybody please give me a hint on how to fix this issue.
Since I already rolled out cleints for LAN and remte users, I would like to preserve the management server if somehow possible.
Any input is highly welcome.
Thank you very much in advance.