Client Management Suite

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  • 1.  Management Platform Not Collecting Inventory

    Posted Feb 23, 2013 05:21 PM
    My new installation of SMP will not collect inventory. I get this error:

    Log File Name: C:\ProgramData\Symantec\SMP\Logs\a.log
    Priority: 4
    Date: 2/22/2013 2:47:51 PM
    Tick Count: 254811203
    Host Name: ENTSMPNS01
    Process: w3wp (5004)
    Thread ID: 173
    Module: w3wp.exe
    Source: Altiris.NS.ItemManagement.Item.AppendArgsToUrl
    Description: Item = Collect Full Inventory (225067fa-37b3-4b3a-af01-a9c37bb553d6) : has ambigous/duplicate arg 'ItemGuid' in both the url and the corresponding args hashtable
     
    I'm not sure how to understand this error to allow software inventory to be gathered.


  • 2.  RE: Management Platform Not Collecting Inventory

    Posted Mar 20, 2013 05:25 AM

    try this link

     

    http://www.symantec.com/business/support/index?page=content&id=HOWTO50023



  • 3.  RE: Management Platform Not Collecting Inventory

    Posted Mar 20, 2013 08:49 AM
    Iko, Do you have a url alternative configuration on your server? You can create a task to push the inventory agent, only to test the comunication. Custodio


  • 4.  RE: Management Platform Not Collecting Inventory

    Posted Apr 12, 2013 01:10 AM

     

    Can you please tell me your NS server and SQL servers are located on same server.



  • 5.  RE: Management Platform Not Collecting Inventory

    Posted Apr 22, 2013 05:40 AM

    hi Lko,

     

    any update