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Management Platform Not Collecting Inventory

Created: 23 Feb 2013 | 4 comments
lko's picture
My new installation of SMP will not collect inventory. I get this error:
Log File Name: C:\ProgramData\Symantec\SMP\Logs\a.log
Priority: 4
Date: 2/22/2013 2:47:51 PM
Tick Count: 254811203
Host Name: ENTSMPNS01
Process: w3wp (5004)
Thread ID: 173
Module: w3wp.exe
Source: Altiris.NS.ItemManagement.Item.AppendArgsToUrl
Description: Item = Collect Full Inventory (225067fa-37b3-4b3a-af01-a9c37bb553d6) : has ambigous/duplicate arg 'ItemGuid' in both the url and the corresponding args hashtable
I'm not sure how to understand this error to allow software inventory to be gathered.
Operating Systems:

Comments 4 CommentsJump to latest comment

cec.kadu's picture


Do you have a url alternative configuration on your server?

You can create a task to push the inventory agent, only to test the comunication.


Carlos Eduardo CUSTODIO

Altiris Consultant

Sachin Sawant's picture

Can you please tell me your NS server and SQL servers are located on same server.