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Management Platform Not Collecting Inventory

Created: 23 Feb 2013 | 4 comments
lko's picture
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My new installation of SMP will not collect inventory. I get this error:
Log File Name: C:\ProgramData\Symantec\SMP\Logs\a.log
Priority: 4
Date: 2/22/2013 2:47:51 PM
Tick Count: 254811203
Host Name: ENTSMPNS01
Process: w3wp (5004)
Thread ID: 173
Module: w3wp.exe
Source: Altiris.NS.ItemManagement.Item.AppendArgsToUrl
Description: Item = Collect Full Inventory (225067fa-37b3-4b3a-af01-a9c37bb553d6) : has ambigous/duplicate arg 'ItemGuid' in both the url and the corresponding args hashtable
 
I'm not sure how to understand this error to allow software inventory to be gathered.
Operating Systems:

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cec.kadu's picture

Iko,

Do you have a url alternative configuration on your server?

You can create a task to push the inventory agent, only to test the comunication.

Custodio

Carlos Eduardo CUSTODIO

Altiris Consultant

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Sachin Sawant's picture

 

Can you please tell me your NS server and SQL servers are located on same server.

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Sachin Sawant's picture

hi Lko,

 

any update

 

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