Symantec Management Platform (Notification Server)

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  • 1.  Management Software Delivery Reporting

    Posted Mar 14, 2012 09:56 AM

    I have created a manged software delivery policy to run 3 script tasks on all our XP workstations every day. I have looked through all the reports and cannot see the software delivery status reports for this policy. I know that in NS6 there was the status tab on the package delivery task. Can anyone advise if they have a similar issue or I am looking in the wrong location.

    Thanks



  • 2.  RE: Management Software Delivery Reporting

    Posted Mar 14, 2012 12:00 PM

     

    Try these reports:

    By policy: Reports -> Software -> Delivery -> Execution Attempts

    By task: Reports -> Task Server -> Status

    Does this help?



  • 3.  RE: Management Software Delivery Reporting

    Posted Mar 15, 2012 07:42 AM

    Have looked in the Job/Task Status Detail under Task Server reports how can I check the number of clients that the task has run on as it only lists the CMS server.

    I have looked under the compliance reports and can see the machines either compliant or non-compliant for the policy. I am unsure if compliant actually means that the policy has run successfully.



  • 4.  RE: Management Software Delivery Reporting

    Posted Jun 15, 2012 04:31 PM

    I too am trying to find an answer to how to do this.  I'm starting to play around with the data classes with the report builder, but no luck yet. 

    I did notice that the compliance reports aren't accurate, at least in our environment, as I've seen with both "Not Applied" and "Not in compliance" computer that the task I had scheduled actually did run.

    I'll hop back on here if I have a break through with the custom reports.



  • 5.  RE: Management Software Delivery Reporting

    Posted Jun 15, 2012 05:34 PM

    Have you tried running the scripts as a Scheduled Task instead of using Managed Software?  If you run the scripts that way, they will show up in the Job/Task reports under Reports -> Task Server -> Status.  If you're running the Managed Software because of the additional scheduling options (like we have done as well) you could create a new Shared Schedule, which opens the same scheduling options that Managed Software offers you.

     



  • 6.  RE: Management Software Delivery Reporting

    Posted Jun 21, 2012 03:38 PM

    A better approach, if the topic is "Have my computers updated?" and not "What is the status of this task that's in this job that was run on these computers?" is to report on what matters.  For example, rather than ask, "Has my Adobe 10.1.3 job run?", as "How many computers still require Adobe 10.1.3?"  I find this to be a more valuable question than getting into the nitty gritty of task details.

    I wouldn't recommend using tasks over Managed Software Deliveries because you are no longer using policies (which can run when the computer is not connected to the network and can run when overdue) and you no longer get the benefit of detection rules and applicability rules, which I view as important logic for a deployment.



  • 7.  RE: Management Software Delivery Reporting

    Posted Jun 27, 2012 02:11 PM

    However, in the case where we are running scripted tasks that do not install any software that won't work. We still need to report on what the status of the task is, as we are audited on some of that.  I actually found a way to get the information, albeit from a 3rd Party solution: IT Analytics.