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Manager and Agent Backwords Compatibility

Created: 09 Feb 2009 • Updated: 21 May 2010 | 1 comment
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Hello all,


I have a quick question about agent-server compatibility.  If I upgrade my manager version to 9.0 will agents from earlier versions still be able to report?  Also if i upgrade my manager to version 6.5.3 SP2 will earlier agent versions still be able to report.  I believe the answer to be yes, but I haven't been able to locate any specific documentation regarding which agent versions are supported by which manager versions.




Jason Gartland

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Vighnesh's picture

Hello Jason,


Both 6.5.3 SP2 and 9.0 Managers, should work fine with Agent versions 6.0 and above. This includes pre 9.0 / 6.5.3 SP2 Agent registrations, policy runs, Live updates (SU updates), Remote Upgrades from 9.0 / 6.5.3 SP2 Managers. agent versions less than 6.0 are not supported by either 6.5.3 SP2 OR 9.0 Managers.


A note on the same is present in the Enterprise Security Manager 9.0 Release Notes (Symantec_Enterprise_Security_Manager_Release_Notes.pdf), Chp 1. titled Overview on page 7.


Hope this helps.