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Manual archive limit in Outlook 2003

Updated: 23 May 2010 | 3 comments
Faxson's picture
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Hi,

 

When you have a folder in Outlook with many items in it (thousands) you can't archive it all at once.  Archiving the folder itself does not work too well and when you try to archive them by selecting groups of messages it ofen fails.  It seems that it you select too many items and try to manually archive them it just ignores you.  Perhaps there is a limit to the number of items you can manually archive in one go.

 

Does anyone know what this limit might be?

 

Ben

..

 

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Paul Grimshaw's picture
29
Jan
2009
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We do not impose a limit on the amount of items that you can do manually at one time as far as I am aware. For example I have just run a test and archived a folder with 1000 mails in and it archived all items fine. It maybe that you are hitting some sort of MSMQ memory issue.

 

What version of EV client and server are you using?

Do you get any errors from a client perspective when you do the bulk archive?
Do you get any errors on the server?

You can setup a DTRACE of the archiving task process and see if there is any indication as to what the issue is.

 

If not then contact you friendly Symantec Support people for further assistance :smileywink:

EV Backline Technical Support Engineer APJ Region

Faxson's picture
29
Jan
2009
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Paul,

 

We are using EV 2007 SP3 client against a EV 2007 SP3 server.  I'll try to get the EV log from the client.  I have not seen any errors on the server. 

 

I think it may depend on the resources of the client.  I have just found out that another user has archived a folder with 2500 items in it and had no problems.

 

Ben

..

 

JohnBrea's picture
24
Feb
2009
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Hi

 

MSMQ can accommodate a few million messages on a clean-install of 32-bit Windows.

The client machine would have to be experiencing severe resourcing problems for MSMQ to choke on a 1,000.

Check this blog post for troubleshooting techniques specific to MSMQ resourcing.

 

Cheers

John Breakwell (MSFT)

Message Edited by John Breakwell (Microsoft) on 02-24-2009 03:43 AM