Endpoint Protection

Hello,

I have Endpoint Protection Manager Version 11.0.5002.333 on my server and I can't push to 2008. The client version is 11.0.4000.2295

Since EPM can't seem to push the client I'd just like to manually manage it. I read an article but it seems different for each version MR1,2,3,4 and those releases are not obvious to find so I'm not sure what I need to do.

Thanks,
-Mathew

How to change a Symantec Endpoint Protection client from unmanaged to managed
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007082009543848
 
1.Copy of the file Sylink.xml from the server from C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\agent\
2.  On the client computer , click Start > Run, type smc -stop, and click OK.
3.  Copy the Sylink.xml into the C:\Program Files\Symantec\Symantec Endpoint Protection folder, and replace any existing Sylink.xml file.
4. Click Start > Run, type smc -start, and click OK.

Warning: The below solution is for MR1 and MR2 only. For MR3, see page 57 of the Symantec Endpoint Protection Administration guide for MR3.

The instructions are essentially the same for converting them from unmanaged to managed; what changed as of MR3 is the method for obtaining the correct sylink.xml.  You used to have to drill down to find the sylink.xml via the Windows UI.  Now it's a matter of "Export Communication Settings" within the SEPM itself.

Title: 'How to change a Symantec Endpoint Protection client from unmanaged to managed in MR3 and above using the Sylink Drop utility'
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009030314365748

Steps 2-4 given above are still perfectly valid.

sandra

Warning is just to let you know that method is bit changed for versions higher that MR2.

Below are 2 links to convert clients from unmanaged to managed

Title: 'Restoring communication to clients with a new Sylink.xml file'
Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2008101707165348?Open&seg=ent

Title :'The Sylinkreplacer tool for connecting SEP clients to a SEPM'
Web URL :https://www-secure.symantec.com/connect/downloads/sylinkreplacer-tool-connecting-sep-clients-sepm

The commuincation is same for all the version. The same will step will work even with RTM and SEP RU6a

Thanks for the help all.