Manual eject reports Backup Exec job engine system service not responding
Backup Exec 2012 SP4 on Windows 2008 R2 driving a Tandberg T24 LTO5 library and a standalone LTO5 drive.
Whenever I eject a tape from the standalone drive from the Backup Exec console via right click on the drive - "eject now", I get the attached error message.
Translation: "Eject drive 00008 -- The job failed with the following error: The Backup Exec job engine system service not responding."
The job log contains:
Fehler : e000810f - Vorgang des Wechslers der physischen Datenträger vom Benutzer abgebrochen.
Translation: "Error : e000810f - Process of the changer of the physical media aborted by the user."
But everything seems to work fine. The tape is ejected, subsequent tapes are accepted, all services are running, the Windows event log contains no errors or warnings beyond the event 34113/Backup Exec echoing the error above, later jobs run without a problem (except those they always have), nothing seems wrong.
When a tape is ejected during a backup run because it is full, or at the end of a backup job because the "eject after completion" option is set, there's no such complaint.
What is that message trying to tell me? Should I just click OK and forget it?