According your log find the below article and detail for troubleshoot.
LiveUpdate and Content Troubleshooting for the Symantec Endpoint Protection Manager
Article:TECH105924 |
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Created: 2008-01-16 |
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Updated: 2014-08-14 |
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Article URL http://www.symantec.com/docs/TECH105924 |
Issue 2: SesmLu is unable to connect to Tomcat over loopback to port 9090
07/16 15:22:18 [0524:18a4] INFO(Med) SesmLu http://127.0.0.1:9090/servlet/ConsoleServlet?ActionType=ConfigServer&action=PublishLuInventory
07/16 15:22:19 [0524:18a4] ERROR SesmLu InternetOpenUrl failedat SesmLu.cpp[1713]
07/16 15:22:19 [0524:18a4] ERROR SesmLu Server failed to publish the LU inventory.at SesmLu.cpp[1465]
07/16 15:22:19 [0524:18a4] WARNING SesmLu Request for server to publish the LuConfig.xml, LuDownloadedContentArray.xml and LuSesmContentCatalog.xml returned error. One or more of these files may be out of date, potentially resulting in partial or incorrect LiveUpdate downloads.
Reconfiguring the Source for LiveUpdate Content
- Log into the Symantec Endpoint Protection Manager console
- Click the Admin button on the left margin
- Click the Servers button and then click the Local Site
- In the task section, click Edit Site Properties
- Click the LiveUpdate tab
- Select the Edit Source Servers button
Note: For most customers, it is appropriate to use the default, publicly accessible Symantec LiveUpdate server. This requires that the SEPM have internet access. If the SEPM does not have internet access, then it is also possible to configure the SEPM to connect to a LiveUpdate Administrator server to download content updates. If you have set up an internal LiveUpdate server, verify it is configured properly and that this machine can resolve the specified address.
Re-registering/Resetting Symantec Endpoint Protection Manager content with LiveUpdate
The following steps should only be performed if troubleshooting steps indicate that the problem is due to Symantec Endpoint Protection Manager content not being properly registered with LiveUpdate. This may solve issues seen when Symantec Endpoint Protection Manager is not downloading a specific type of content (notably, AV and IPS content).
- Click Start > Run
- Enter the following command including the quotes: "C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\bin\LuCatalog.exe" -cleanup
- This command will unregister all Symantec Endpoint Protection Manager content from LiveUpdate. We will then proceed to re-register the content again with LiveUpdate
- Note: If the SEPM is installed to a custom location, adjust the path in the command to the location of the LuCatalog.exe executable.
- Click Start > Run
- Enter the following command including the quotes: "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\bin\LuCatalog.exe" -update