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Master Server Installation.

Created: 01 Aug 2013 • Updated: 02 Aug 2013 | 11 comments
mansoor.sheik's picture
This issue has been solved. See solution.

Hi All,

During installation I havent faced any issues.But,some of the services is not starting.

OS: RHEL 6.3

NB: 7.5

[root@server bin]# ./bpps -a
NB Processes
------------
root      7533     1  0 02:28 ?        00:00:00 /usr/openv/netbackup/bin/vnetd -standalone
root      7536     1  0 02:28 ?        00:00:00 /usr/openv/netbackup/bin/bpcd -standalone
root      7771     1  0 02:29 ?        00:00:00 /usr/openv/netbackup/bin/bpcompatd
root      7774     1  0 02:29 ?        00:00:00 /usr/openv/netbackup/bin/bpdbm
root      7785  7774  0 02:29 ?        00:00:02 /usr/openv/netbackup/bin/bpjobd
root      7806     1  0 02:29 ?        00:00:18 /usr/openv/netbackup/bin/nbrmms
root      7832     1  0 02:29 ?        00:00:00 /usr/openv/netbackup/bin/nbsl
root      7873     1  0 02:30 ?        00:00:00 /usr/openv/netbackup/bin/nbcssc -a NetBackup
root      7885     1  0 02:30 ?        00:00:01 /usr/openv/netbackup/bin/nbsvcmon

MM Processes
------------
root      7725     1  0 02:29 ?        00:00:12 /usr/openv/volmgr/bin/ltid
root      7731     1  0 02:29 ?        00:00:12 vmd

Operating Systems:
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mph999's picture

What does:

/usr/openv/db//bin/nbdb_ping show

If this shows data base is running, stop everything, set up EMM log

vxlogcfg -a -p 51216 -o 111 -s DebugLevel=6 -s DiagnosticLevel=6

Restart NBU and post up log

Is there a valid license on here as a matter of interest (I guess so as it's needed to install, but worth checking )

Many ways to investigate this, but hopefully the above will show something, if not, we look elsewhere.

 

M

 

Regards,  Martin
 
Setting Logs in NetBackup:
http://www.symantec.com/docs/TECH75805
 
Marianne's picture

Please post your  installation log. Look for install_trace.####  in /usr/openv/tmp.

Copy it to install.txt and post as File attachment.

We need to see what happened during database creation.

Please also post bp.conf as well as output of 'bpclntcmd -self'.

 

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

mansoor.sheik's picture

Hi mph999

[root@CDCUBKPSVR bin]# /usr/openv/db//bin/nbdb_ping show
Database [NBDB] is not available.

Hi marianne,

Attached the trace files.Removed the License info alone.

AttachmentSize
log080213.txt 27.31 KB
install.txt 30.57 KB
mph999's picture

Anything in here :

 

/usr/openv/netbackup/logs/nbdb

 

Regards,  Martin
 
Setting Logs in NetBackup:
http://www.symantec.com/docs/TECH75805
 
Marianne's picture

Hopefully Martin can look at nbdb log and tell us what went wrong...

What I do see is failed attempts at 'getaddrinfo'.

Does the master server have /etc/hosts entry for itself?

It needs the following 2 entries:

127.0.0.1       localhost

<IP address>    CDCUBKPSVR

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

mansoor.sheik's picture

Hi martin,

the log present in the path is update in previous post as log080213.txt file.

Hi Marianne,

Server is not having own entry in /etc/hosts file

[root@CDCUBKPSVR ~]# cat /etc/hosts
127.0.0.1   localhost localhost.localdomain localhost4 localhost4.localdomain4
::1         localhost localhost.localdomain localhost6 localhost6.localdomain6
 

Marianne's picture

Server is not having own entry in /etc/hosts file

 

Please add entries as per my example above. This is a basic requirement.

After adding these hosts entries, run /usr/openv/netbackup/bin/install_bp to go though database creation again.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

SOLUTION
mph999's picture

Yes, sorry, I missed that - I will take a look.

 

Regards,  Martin
 
Setting Logs in NetBackup:
http://www.symantec.com/docs/TECH75805
 
mansoor.sheik's picture

Hi Marianne,

It worked. Thanks for your support.

Marianne's picture

Great stuff! 

Seems this requirement is not well documented... 
(I have seen a TN, but not listed as requirement in Installation Guide.)

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

mansoor.sheik's picture

Hi,

Yes.

I thought since localhost entry is present. No need to make self entry.

Good Learning.Hence forth i ensure the self entry in /etc/hosts is made before installation.