master server shown offline
Hi, we have cluster master servers which has two nodes: node A (active) and node B (passive). The OS of the master servers is Windows 2008 R2 SP1 and NBU version is 7.1. Recently we tried to failover from node A to node B. However, after the failover, the NetBackup Device Manager service in node B is stopped. In NBU console, under Devices-> Media Servers, the status of node B is shown as offline. I tried to manually start the device manager service but node B is still shown offline. Has anyone have any ideas regarding this? Thanks in advance.