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Mcafee disabled by Software Virtual agent installation

Updated: 22 May 2010 | 3 comments
pragmmativco's picture
pragmmativco
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This issue has been solved. See solution.

Hi,

I have a machine with windows xp on it and mcafee version 8.7 installed and Altiris agent v7.

Scenario: After installing virtual software agent and machine reboot, the VrisuScan Enterprise is disabled...I uninstalled Virtual software agent, reboot machine, Mcafee back to normal......

Anyone have similar experience....or work around to fix it....

Thanks

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Thomas K's picture
17
Jun
2009
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Thomas K
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Accredited

I moved your post to the

I moved your post to the Altiris Client Management Suite Forum. You will get better exposure here.

Let me know if you have any questions.

Regards,
Thomas

Jordan's picture
17
Jun
2009
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Jordan
Symantec Employee

This is a known issue, and

This is a known issue, and isn't related to SVS in general,  the problem is caused because their installer not laying down certain registry keys and a solution is outlined on their KB.  The KB article number is KB59863.

Not sure where this post was originally but I almost missed it since I don't normally check anything but the Virtualization forum.

If a forum post solves your problem please flag is as the solution

SOLUTION
pragmmativco's picture
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Jun
2009
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pragmmativco

KB 59862

Thanks for the reply information...I am applying the option from KB59863, I hope it could be fixed soon....

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