Mcafee disabled by Software Virtual agent installation

This issue has been solved. See solution.
pragmmativco's picture
pragmmativco
June 16th, 2009

Hi,

I have a machine with windows xp on it and mcafee version 8.7 installed and Altiris agent v7.

Scenario: After installing virtual software agent and machine reboot, the VrisuScan Enterprise is disabled...I uninstalled Virtual software agent, reboot machine, Mcafee back to normal......

Anyone have similar experience....or work around to fix it....

Thanks

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0 votes
Cycletech's picture
Cycletech
22 weeks 5 days ago

I moved your post to the

I moved your post to the Altiris Client Management Suite Forum. You will get better exposure here.

Let me know if you have any questions.

Regards,
Thomas

0 votes
Jordan's picture
Jordan
22 weeks 5 days ago

This is a known issue, and

Solution

This is a known issue, and isn't related to SVS in general,  the problem is caused because their installer not laying down certain registry keys and a solution is outlined on their KB.  The KB article number is KB59863.

Not sure where this post was originally but I almost missed it since I don't normally check anything but the Virtualization forum.

If a forum post solves your problem please flag is as the solution

I you like an article, blog post or download vote it up

+1 (1 vote)
SOLUTION
pragmmativco's picture
pragmmativco
22 weeks 2 days ago

KB 59862

Thanks for the reply information...I am applying the option from KB59863, I hope it could be fixed soon....

0 votes