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MDM 7.2 Error in SIM : Product NOT properly configured.

Created: 20 Nov 2012 • Updated: 21 Nov 2012

Hi there,

I am having this issue setting up MDM 7.2 in a customer's environment.  Apparently I keep on getting "Product is not properly configured" for the Symantec mobile management 7.2 MR1 and  in the Installation Manager.Any idea what is contributing to this error?  Hence because of this error, the mobile device management fails to be listed in the console.

Appreciate the assistance. Thank you

This is a Windows Server 2008 Server 64 Bit Edition.