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MDM Agent Registration wipes Touchdown

  • 1.  MDM Agent Registration wipes Touchdown

    Posted May 22, 2013 04:57 AM

    Hi,

    every time we register an MDM Agent on an Android-Device to our Server the actual touchdown-configuration on the device will be wiped by the agent. It does this regardless of an exiting Touchdown-Configuration in MDM for the device and kills the exisiting config even when no policies are assigned, a wipe task has also not been assigned and the message queue is empty.

    How can this behavior be changed?