Hello,

Use case:
- One Master Server 6.5.4 on Windows Server 2003 (6 drives LTO-3).
- One Media Server 6.5.4 on Windows Server 2003 (3 drives shared).
- VBR 6.6.2 on Windows Server 2003.
- The NetBackup Remote Administration Console and Agent VBR are installed on the VBR host..

The agent data collector is not getting media and tape drive information, see following:
"

Data Collector Status: Enabled

Data Type: Media
Server Last Successful Data Load: Never Reported
Agent Last Successful Data Load: Never Reported
Last Run Time: 2010-03-05 16:02:08
Collection Status: Failed
Last Exception Message: A2015: External proc...
Records Collected: 0

Data Type: Tape Drive Information
Server Last Successful Data Load: Never Reported
Agent Last Successful Data Load: Never Reported
Last Run Time: 2010-03-05 16:02:37
Collection Status: Failed
Last Exception Message: A2015: External proc...
Records Collected: 0

"

Any ideas, please?

TIA.