Media operation teminated by user

This issue has been solved. See solution.
Anders Eliasson's picture

Hi

We have a Backup Exec 12.0 SP3 server that has worked quite fine for som time now. Suddenly, last friday, I got the errormessage "media operation was terminated by the user .....8445HEX for our full backup. The backup job had done 2.8 TB of 3.2 TB total so it was almost done. The errormessage indicates a VRTSwebservice but I don't think that we are using one and I can't fint any directory named VRTS. What can be the problem?

We backup files to disk, not to tape.

Thanks
Anders

CraigV's picture

Hi Anders, Take a look

Hi Anders,

Take a look here...

http://seer.entsupport.symantec.com/docs/274516.htm

If you find this is a solution, please mark it as such.

Anders Eliasson's picture

Article

Hi

I can't find the directory listed anywhere on my server. I don't think this article applies to my problem.

Regards
Anders

Anders Eliasson's picture

Article

Hi

I can't find the directory listed anywhere on my server. I don't think this article applies to my problem.

Regards
Anders

BEsymc's picture

Is this backup directed to a

Solution

Is this backup directed to a tape device or disk? Check for alerts generated around the time, when the backup failed. You can view the alerts tab and alert history.

Thanks

Anders Eliasson's picture

Thanks. Seems to be a sql

Thanks. Seems to be a sql problem after upgrading to sp3. I have rebuilded the index and hopefully it works fine now.

Thanks
Anders