Media scanning issue
Hi All, I have raised this issue with Symantec and not got very far with them, so hopefully someone out there has some ideas!
We are using Symantec Backup 2013 (latest version and patched), we have an attached Quantum i80 tape library.
The problem we have is that when tapes are imported they all show as being scratch tapes. Here is an example:
Tape UN0019 was written to last week as part of our weekly backups. The tape is now protected from overwrite for 6 weeks. This is shown correctly in Backup Exec
After the weekly job was finished that tape was exported using the "Update Vault" wizard in Backup Exec. As part of this the tape is physically removed from the library and taken off site.
As a test I have bought this tape back on site, and imported it from the library mail slot using the Backup Exec "Import" button. This is how the tape appears in Backup Exec now:
As you can see it is showing as scratch media with an allocated date of today. If I run a "scan" it shows exactly the same.
If I run an inventory on the tape this is now how is looks:
As you can see, all showing correctly now.
So what the heck is going on!!!! Surly the tape should show correctly after a scan? I really don't want to have to inventory every tape every day (we import around 20+ tapes every day) due to the time it takes and ware on the tape drives.