Messaging Gateway

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  • 1.  Messages Audit Log Query

    Posted Apr 02, 2014 02:31 PM

    Hello,

     

    My question is about Symantec Mail Gateway 10.5.1.

    In the Messages Audit Log, what is the correct syntax to query the subject line?

    Is there any Wildcard Charactere * % . 

    Single Quote

    Double Quote

    AND OR

    Let say I want to find all email having this exact subject "This a test"

    How can I do it?

    Right now it seems that it doesn't take the double quote, so I had to type

    this is a test

    but it look like it us OR because it return message having one of this word but not the extact subject

    Mandatory Filter: Subject

    Mandatory Filter Value: this is a test

    Thank,

     



  • 2.  RE: Messages Audit Log Query

    Posted Apr 03, 2014 05:50 AM

    It sounds as if you're affected by this known issue:

    http://www.symantec.com/docs/TECH215717

    The article describes a workaround (which has a known issue of its own), and advises it will be addressed in a later release.