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Messages Audit Log Query

Created: 02 Apr 2014 • Updated: 02 Apr 2014 | 1 comment

Hello,

 

My question is about Symantec Mail Gateway 10.5.1.

In the Messages Audit Log, what is the correct syntax to query the subject line?

Is there any Wildcard Charactere * % . 

Single Quote

Double Quote

AND OR

Let say I want to find all email having this exact subject "This a test"

How can I do it?

Right now it seems that it doesn't take the double quote, so I had to type

this is a test

but it look like it us OR because it return message having one of this word but not the extact subject

Mandatory Filter: Subject

Mandatory Filter Value: this is a test

Thank,

 

Operating Systems:

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SMLatCST's picture

It sounds as if you're affected by this known issue:

http://www.symantec.com/docs/TECH215717

The article describes a workaround (which has a known issue of its own), and advises it will be addressed in a later release.