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  • 1.  Messages Bouncing

    Posted Aug 17, 2012 04:55 AM

    Hello

    We are using Microsoft Exchange - Office365

    When sending to one particular company we are getting the following error :

    Diagnostic information for administrators:

     

    Generating server: bigfish.com

     

    xxxxx@xxPlc.com
    server-7.tower-82.messagelabs.com #<server-7.tower-82.messagelabs.com #5.0.0 smtp;553-Message filtered. Please see the FAQs section on spam 553-at http://www.messagelabs.com/support/ for more 553 information. (#5.7.1)> #SMTP#

     

    xxx@xxsPlc.com
    server-7.tower-82.messagelabs.com #<server-7.tower-82.messagelabs.com #5.0.0 smtp;553-Message filtered. Please see the FAQs section on spam 553-at http://www.messagelabs.com/support/ for more 553 information. (#5.7.1)> #SMTP#

     

    Original message headers:

     

    Received: from mail166-va3-R.bigfish.com (10.7.14.245) by
     VA3EHSOBE003.bigfish.com (10.7.40.23) with Microsoft SMTP Server id
     14.1.225.23; Fri, 17 Aug 2012 08:18:28 +0000
    Received: from mail166-va3 (localhost [127.0.0.1])          by
     mail166-va3-R.bigfish.com (Postfix) with ESMTP id D5527180183; Fri, 17 Aug
     2012 08:18:28 +0000 (UTC)
    X-Forefront-Antispam-Report: CIP:157.56.248.85;KIP:(null);UIP:(null);IPV:NLI;H:AMSPRD0610HT001.eurprd06.prod.outlook.com;RD:none;EFVD:NLI
    X-SpamScore: -4
    X-BigFish: VPS-4(zz98dI9371Ic85fh1be0If10Izz1202hzz8275bh8275dhz2dh2a8h668h839hd25hf0ah107ah)
    Received: from mail166-va3 (localhost.localdomain [127.0.0.1]) by mail166-va3
     (MessageSwitch) id 134519150765122_16626; Fri, 17 Aug 2012 08:18:27 +0000
     (UTC)
    Received: from VA3EHSMHS028.bigfish.com (unknown [10.7.14.248])        by
     mail166-va3.bigfish.com (Postfix) with ESMTP id 0C5A824004A;    Fri, 17 Aug 2012
     08:18:27 +0000 (UTC)
    Received: from AMSPRD0610HT001.eurprd06.prod.outlook.com (157.56.248.85) by
     VA3EHSMHS028.bigfish.com (10.7.99.38) with Microsoft SMTP Server (TLS) id
     14.1.225.23; Fri, 17 Aug 2012 08:18:24 +0000
    Received: from AMSPRD0610MB361.eurprd06.prod.outlook.com ([169.254.3.185]) by
     AMSPRD0610HT001.eurprd06.prod.outlook.com ([10.255.43.36]) with mapi id
     14.16.0190.008; Fri, 17 Aug 2012 08:18:11 +0000
    From: Rosalind Smith <x@mauvecorporatesystems.com>
    To: Colin x <xxx@x>, Cathy Foxall
                <x@mauvecorporatesystems.com>
    CC: Yasmeen x <x@xxx>
    Subject: RE: x
    Thread-Topic:x
    Thread-Index: Ac18ElFGbetMpteyQVy/yWLZT8Xg8gACHc9AAA1HtrA=
    Date: Fri, 17 Aug 2012 08:18:11 +0000
    Message-ID: <62692C532185B249BB7CE99180A2AA30106BA332@AMSPRD0610MB361.eurprd06.prod.outlook.com>
    References: <FED9E880DFDFA840BA4B9D0191C09B9A3AFE54@niex-hq03.nihquk.x.com>
    In-Reply-To: <FED9E880DFDFA840BA4B9D0191C09B9A3AFE54@niex-hq03.nihquk.x.com>
    Accept-Language: en-GB, en-US
    Content-Language: en-US
    X-MS-Has-Attach:
    X-MS-TNEF-Correlator:
    x-originating-ip: [94.10.249.1]
    Content-Type: multipart/alternative;
                boundary="_000_62692C532185B249BB7CE99180A2AA30106BA332AMSPRD0610MB361_"
    MIME-Version: 1.0
    Return-Path: x@mauvecorporatesystems.com
    X-OriginatorOrg: mauvecorporatesystems.com
     

    Any info on why this is happening would be very useful.Is this an issue at our end , is it being blocked before it gets to the end destination or is it getting blocked by their servers.

    Look forward to any info on this issue.

    Regards

    Jonathan