Microsoft Hyper-V Server (not Windows Server) support?
Hi everyone --
I am trying to get the Windows Agent (for Backup Exec 2014) installed on a Microsoft Hyper-V Server 2012 R2 host. Note that this is the free product from Microsoft, and it is not the same as Windows Server 2012 R2 with the Hyper-V role installed. I'm not sure whether this is even possible or not, to use the Windows Agent. That's the big question I have. Am I barking up the wrong tree?
Through several steps I've got the agent installed, but cannot start the services. Here's the list:
- Could not use push installation of agent, for whatever reason. So I copied the RAWSx64 folder from my Backup Exec server to the Hyper-V host.
- Ran the setupaofox64.cmd script to install. It appears to complete successfully but complained that Microsoft VC 8.0 x86 runtime could not be installed. (And the Backup Exec services could not be started.) The installer log is attached.
- I installed vcredist_x86.exe by copying it to the server, the Event Logs indicated it was successfully installed.
- Tried to start the Backup Exec Error Recording Service, and Service Manager again comes back immediately with "Error 1053: The service did not respond to the start or control request in a timely fashion". Some time later, the Event Log shows "A timeout was reached (30000 milliseconds) while waiting for the Backup Exec Error Recording Service service to connect."
- I have confirmed that Windows Firewall is shut off by using "Get-NetFirewallProfile" and confirming all three profiles (domain, private, public) are not enabled.
- I have confirmed that WMI is working as my network monitoring software is successfully using WMI to fetch metrics about the server.
Any suggestions or troubleshooting would be welcome. It would really suck to have bought the V-Ray Edition licensing just to find I can't use the product on my Hyper-V Server. Everything else about my Backup Exec is working great -- it's just this Hyper-V host I want to add just won't fly.
Thanks in advance for any suggestions.