File Share Encryption

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  • 1.  Migration Failed error when upgrading PGP Server with 3.3 PUP file

    Posted Feb 18, 2013 11:48 AM
      |   view attached

    My systems admin just upgraded our 3.1.2 PGP server to 3.3 with the Symantex Encryption 3.3.0 PUP file.  Now we have a Migration failed error on the System --> Updates screen.  Any idea for a solution to this issue?

    If not, how does one go about rolling back to the previous version?



  • 2.  RE: Migration Failed error when upgrading PGP Server with 3.3 PUP file

    Posted Feb 20, 2013 11:25 AM

    can you paste the logs?

     

    If it failes to update it shouldnt actually update it should automatically roll back



  • 3.  RE: Migration Failed error when upgrading PGP Server with 3.3 PUP file

    Broadcom Employee
    Posted Mar 01, 2013 01:37 PM

     You will need to restore from a backup to the prior version. There is no way to roll-back to prior version. I would contact Technical Support and log a ticket for assistance with the Migration. This is usually caused by a schema error and needs to have the schema fixed on the server prior to migration.



  • 4.  RE: Migration Failed error when upgrading PGP Server with 3.3 PUP file

    Posted Mar 06, 2013 03:20 PM

    Hi Terry

     

    You shouldnt upgrade from 3.1.2 straight forward the 3.3 Universal server. You had to go first to 3.2 family and after that make the PUP Update.

     

    Regards, and godspeed!