Hi. I cannot use "sa" account, so if I were to create a user that has enough permissions for this step. What should they (permisisons) be? ex: db_creator, etc...
db_owner
Creating a custom SQL database and user for Symantec Endpoint Protection Manager 12.1
http://www.symantec.com/docs/TECH192646
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Refer this article: Creating a custom SQL database and user for Symantec Endpoint Protection Manager 12.1