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Mismatch in Counts of SEP clients on Replication partner site

Created: 14 Mar 2013 | 15 comments

Hi All,

Good Day..

We are using Sep 12.1 RU1 MP1 on a windows Architecture, we having a replication partner (Some of our clients are reporting to this SEPM) also on same version and having a bi directional replication on every night. We have two directory servers integrated with our SEPM, after replication we have seen that there is a miss match on no of clients.

Could anyone suggest what could be the reason?

Regards             

Ajin

Operating Systems:

Comments 15 CommentsJump to latest comment

pete_4u2002's picture

is it immediately after replication you check the count? well you may not get the actual count to be same, considering you have loadbalance/failover set.

also check if the delete the clients from SEPM console if not connnected is same across the SEPM sites

AjinBabu's picture

Hi Pete,

Thanks For your reply.

Yeas immediately after replication. yeah we having load balance /failover set.

Regards

Ajin

SameerU's picture

Hi

What is the replication frequency ?

Regards

 

pete_4u2002's picture

whats the count difference. You should not expect the number to be same at both sites.

AjinBabu's picture

Hi pete,

Here we go...

The difference is approx 40.

Ideally speaking it should have the same data right? Then what preventing SEP to do so?

Regards

Ajin

pete_4u2002's picture

40.. well .. while replication is done, there would be still clients which might be contacting the other site SEPM or deleted from console if it has not contacted to SEPM for X days..

AjinBabu's picture

Hi Pete,

We found some of our servers (which is running 24*7) on one site on another site it is missing..

Regards

Ajin

pete_4u2002's picture

Umm.. that is weird. if it is reporting to the server and after replication that client should be visible on another server as well..

may be you can open a support ticket to check the configuraton.

SameerU's picture

Hi

What is the version of SEPM ?

Regards

 

AjinBabu's picture

HI Sameer,

as i mentioned Earlier .

We are using Sep 12.1 RU1 MP1 on a windows 2008 Architecture.

Regards

Ajin

Chetan Savade's picture

Hi,

If having SQL database then make sure SQL database maintenance is happening at regular interval.

If possible repair the SQL instance use for SEPM.

If using Embedded database then need to debug with logs.

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

AjinBabu's picture

Hi Chetan,

Thanks for your response.

Yes we are using SQL DB, yes maintenance is happening on a regular interval.

Repairing SEM5 instance option looks little hard

Regards

Ajin

AjinBabu's picture

Hi Pete,

Both SEPM's are having Same configuration, on VMware.

Regards

Ajin