Endpoint Protection

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  • 1.  Missed scheduled scans

    Posted Aug 04, 2009 11:25 AM
    Anyone can help me on this issue?

    To all my SEP 11 - MR4 clients ( Windows XP SP3 machine in a Windows Server 2003 domain) is applied an Antivirus Antispyware policy that shedule a full scan every Monday at 08:00 A.M and a "retry interval" for Missed Scheduled Scan within 3 days (default value).

    Every monday at 08.00 A.M. the most of the SEP clients are powered off but when they are powered on (tipically at 09.00 - 09.30 A.M.) the scheduled full scan starts regularly.

    Some Monday, nevertheless, the scheduled scan won't start on some client and don't start even on the next reboots (all clients are powered off every day at 01.00 P.M and than restarted at 04.00 P.M.) nor in the same day (Monday) nor in the next days (Thusday or Wednsday).
    I don't know why this strange behaviour.

    And, in addition, I've not really understood the retry interval of 3 days: it means that the scheduled scan well'be attempetd only one time 3 days later at the same time (08:00 A.M.) and if the PCs are still powered off? What happen?
    Any Idea?

    Thanks in advance.
    Ing. Cosimo Mercuro
    Mercuro for Business


  • 2.  RE: Missed scheduled scans

    Posted Aug 04, 2009 03:33 PM
    Hello M4Biz.
    "rety intercal of 3 days " meaning is this.
    you install new sep to one client in wednesday. and you have weekly scan in monday. When you install sep in wednesday sep client talk to sep manager and take a policies.
    SEP manager said "you coulnd't start scan in monday. you miss scan. thats why start now." and start scan immediately.
    its not start it same time. its start when policy arrived. for example : you have scheduled scan in monday 11:00 am. and you install new windows in tuesday. and install sep tuesday 13:00 pm. when you finished sep install it will take policy and start to scan.
    I hope this will be help to you.
    Have a nice day.


  • 3.  RE: Missed scheduled scans

    Posted Aug 05, 2009 06:14 AM
    Hi Fatih.
    The really question is :
    why on my SEP clients some Monday the scheduled scan won't start and don't start even if I power on the PCs on Monday, Thuesday, Wednsday, ... ?
    In other words "Retry within 3 days" don't means that the scan must be start the first time the PC is powered on whitin 3 days from 08.00 A.M. of Monday ?
    The strange behaviour is that normally this happen and only some monday on some SEP clients we have the problem.
    Thanks for your reply.
    Cosimo