Missing Drives in SSR (GUI) - after Update to SR2
For years I used "Ghost" for my backup and revovery without any problems.
Now I started with SSR 2013 on Win 7 64bit.
When I first needed a restore I have run into the bug, that SSR says, that a Backup from a BIOS machine cannot be installed on a UEFI machine
(the source backup image is from the same machine as the destination machine is !).
My system supports UEFI, but actually does not use it - so I searched for solutions and found a workaround here (bypass UEFI-check by using not the date selecion in the restore-gui) and the hint, that SR2 would solve that bug.
So I updated to SR2 and the problems begun :
1.) Volume D (which was visible in the GUI before) was no longer shown in the GUI now
So I searched for solutions here and tried :
- delete history
- restart services
- shrink partition with stop/restart services
- generate log-files with PartInfo and SmeDump (without a hint what causes my problem)
- complete uninstall SSR 2013 (with data) and reinstall from new downloaded complete version of SSR 2013 SR2
nothing helped - and more worse : after the complete reinstall I get :
2.) all other external volumes which were visible before, are no longer visible yet - only C: and the hidden system-reserved partition remain visible
Does anybody have an idea what can be done - or do I have to use another product - I have nerver seen such a buggy version !