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Missing Outlook Add-in 10.0.2 on EV Server...

Created: 04 Dec 2012 • Updated: 09 Dec 2012 | 2 comments
This issue has been solved. See solution.

Hi,

Ever since upgrading from 9.0.2 to 10.0.2 the Outlook add-in icons have disappeared in Outlook on the EV server itself. I have 5 servers and it is the same on all of them.

This is Outlook 2007 SP2 (with the required patches). In Trust Center the add-in shows as an 'Inactive Application Add-in'.

Has something changed in version 10 that means the add-in won't work on the EV server itself or do I have a problem?

Thanks...

Matt

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Rob.Wilcox's picture

AFAIK this is by design.

 

You can install it... but you need to be careful to install it to the same path as your regular EV install (otherwise it will update the installpath registry key and that'll break the rest of EV)

 

In the end though, why would you need it on the EV server?

SOLUTION
moreaboutmatt's picture

Thanks for the info. As this was the case on all 5 of my servers I thought there must be a reason for it.

The only reason we manage stuff on the EV server is because the EV account has access to everything and we've historically used this to perform general troubleshooting and maintenance. I guess now this is the case, we'll work around it.

Cheers for the info.

Matt