Missing Shortcuts in many mailboxes after running expiry in report mode
Updated: 01 Mar 2012 | 4 comments
This issue has been solved. See solution.
9.02 Running storage expiry in report mode we lost quite a bit of shortcuts in over 1000 mailboxes. I spoke with support so far they found this article.
http://www.symantec.com/docs/TECH154632
But there is no indication in the logs that it deleted the shortcuts. How can we restore the shortcuts, the data is in the vault.
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refer the following
refer the following document
http://www.symantec.com/business/support/index?page=content&id=TECH55816
Event ID: 7086 will be generated when running in Report Mode . This will give the infromation about the shortcuts deleted
refer the following document to recreate the shortcut
http://www.symantec.com/business/support/index?page=content&id=TECH49033
FYI http://www.symantec.com/business/support/index?page=content&id=TECH73137
If this response answers your concern, please mark it as a "solution"
Thanks for the post.
Thanks RahulG. There are a lot of mailboxes that will need to be fixed. This all seems so manual for the amount of mailboxes that we need to touch. Do you know of any third party tools that could be used?
Unfortunately, EV does not
Unfortunately, EV does not currently have a way to systematically regenerate shortcuts once they are deleted. Shortcut are generated during the archiving of the item. I am also not familiar with any 3rd party utility that will do this.
As an alternative, have you considered utilizing Virtual Vault? VV would provide a local cache of the user's archive which would be within Outlook, like a PST.
Otherwise, the only method I know to recreate shortcuts would be to export the archive, delete the archive, create a new archive and import, recreating the shortcuts in the mailbox.
Here is another article
http://www.symantec.com/business/support/index?pag...
How to re-create Enterprise Vault shortcuts that have been deleted in a mailbox, or were not created because of PST Migration or Mailbox Archiving Policy settings.
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