I opened a support ticket with Symantec. I will see how they do the process with me requesting.
Let me ask you something else.
Let's pretend I purchased the software delivery piece. Those missing KB articles that are not included with the PM Import process, would they all of a sudden "appear" out of thin air since I had software delivery or instead to use software delivery I would download the package from Microsoft and build the update delivery myself?
I think it means I would build the package myself but just making sure.
We ended up with only patch management because I am in the security department and am in charge of making sure all systems are patched. The desktop support department was going to purchase the inventory and software mgmt piece but dragged their feet (for years). I cannot wait around to get patching done so went ahead with only patch mgmt. So now we only have patch mgmt and desktop support still has nothing to manage anything else.
Thank you,
Scott