Mixed up data
Updated: 07 Nov 2010 | 10 comments
I created a new filter of Macs with Entourage 12.2.3 installed. Within this filter I'm seeing Windows PCs. What is going on?
I am feeling very frustrated and hostile towards NS7 right now.
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Why don't you try posting your SQL here?
Perhaps there is an issue with your code.
Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.
Not my code. I just did a
Not my code. I just did a right click in installed software and selected "create installed software filter", so this is a problem in the installed software report
More details
When I go to my Installed Software Report (right click on the Mac->Actions), I don't have a right click option to "create installed software filter." Am I missing something? I'd like to find out what you're experiencing...
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Principal SQA Engineer
Symantec
My steps: Manage ->
My steps:
Manage -> Software
Installed Software
Search for "Entourage"
Select v 12.2.3 i386
right-click and select "Actions -> Create Installed Software Filter"
Click "Add"
Select Entourage 12.2.3 universal
Click OK and save the filter
So far...
The filter I create only contains Macs like expected. The difference in my process is that I don't have an Entourage x.x.x universal to "add". I have the i386 software component, just not the universal one.
The investigation continues...
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Principal SQA Engineer
Symantec
Andrew this is definitely a
Andrew this is definitely a widespread problems with computers getting all mixed up (see bottom post), which says to me something is goofy in my DB
Even that little bit of information helps
This is generally a user supported and monitored website. Symantec employees monitor and support the site, as well as providing some timely assistance and articles. However, none of use are mind readers, so please keep that in. We are here to help, when we can.
Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.
yeah. I'm hoping someone else
yeah. I'm hoping someone else had come across something similar and had already gotten a fix or something :\
This is happening in a lot of
This is happening in a lot of installed software reports. Example: according to NS I have Macs with Endpoint 11.0.5002.333 on them!
I guess the best reply I can
I guess the best reply I can muster at this point is to have you contact Technical Support so that they can investigate your db, if you wish.
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Principal SQA Engineer
Symantec
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