Endpoint Security Complete

Has anyone come up with a resolution for this?  I am having the EXACT same issue. 

Safari could not install a profile due to an unknown error.

I have recreated my server 3 times, followed brian fromm's video's to a T and have my certificate in the form of com.apple.mgmt.mycompanyname

It's the same error everytime,  it's driving me nuts.

Thanks,

Patrick

I've split this off as a new discussion so that we can solve one issue at a time, since there are so many things to check in MMS 7.1.

Can you share the exact error message?  Are you using the Apple app or an in-house app?  What version of iOS is the device you're enrolling (try a 4.x device and a 5.x device)?  Are you enrolling over HTTP or HTTPS?  Is the IP address specified in the override setting publicly accessible?

Error is.

Safari Could not install a profile due to an unknown error.

This is with the apple app.   This is a ios version 5.1 device.   I am enrolling over http  and I have also specified the ip address in the override settings.

It is not a publicly accessible IP address,   I have this all setup on a test environment which has no outside internet access.  The ipad connects wirelessly to the router which is used to provide network access to the domain controller and the altiris servers.

Thanks,

I have gotten furhter now.

Figured out for ios 5.0 and up,  the enrollment website needs to be https://serveraddress/mobileenrollment/symc-iosenroll.aspx

I get to the install profile screen but when I click install i get this error now.

Profile failed to install

The profile "MDM Enrollment"  Could not be installed.

Sorry, didn't get a subscription notice from Connect, so didn't see this until now.  But yes, iOS 5 will require HTTPS, and as you've probably read in the documentation, you should NOT install SP1 for Windows Server 2008 R2.

Actually, I've got it straight from the PM that 2008 R2 SP1 is supported.  You will need to run this fix, however:
http://www.symantec.com/docs/HOWTO59804

I also had to run 'iisreset' and then restart the Symantec Mobile Management Service Agent.

If you perform these steps, do you find that SP1 is functional in your environment?

Hello!

I made a test environment with newest Symantec Mobile Manager MR1. Didnt installed SP1 for Windows 2008 R2. With SP1 had problem with installing the profile. Now with new environment(new install of windows) i have problem with connection. When going to Agent, enrolling i got message that Profile installation failed and network connection error occurred. I have iOS 5.0.1. Server is pinging. No errors in Altiris Log Viewer found.

With 4.3.5 everything was fine.

I see that your application is a bit buged... 

I tried this,  but it did not resolve the issue.  When I installed windows server 2008 I used the install with the built in SP1 so I can not uninstall SP1.  The only solution I see is starting completely over....which I don't have time to do at the moment. 

You mean 2008 R2, correct?

Yes

Are you deleting the certificates from the iOS device (Settings > General > Profile) prior to re-attempting enrollment?  If you delete the certs that are present, and then reattempt enrollment, it should succeed.  (If I read correctly above, you're using override and checking HTTPS, going to an externally-available FQDN that has an externally-signed SSL certificate, and selecting port 443.)

You are correct sir.  But there are no certificates ever installed on the iOS devices.