Mobile Management 7.2 SP1 update
Created: 08 Oct 2012 | Updated: 08 Oct 2012 | 3 comments
Hi
Just want to let you know that at this time Symantec Mobile Management 7.2 SP1 is incompatible with Mobile Security 7.2!
If you have installed Symantec Mobile Security Solution 7.2 and Mobile Management 7.2 MR1 and you want to update to Symantec Mobile Management 7.2 SP1 you have to uninstall Mobile Security
.
I know this will be fixed later this month...
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I don't believe its incompatible, its just that the SIM isn't aware that it is compatible. I think you have to uninstall Mobile Security, install SP1, and then re-install the Mobile Security solution.
Joe Zeles - Sr. Systems Engineer
Intuitive Technology Group - Symantec Platinum Partner
The rough part is it's really easy to miss SIM telling you "The following products will be uninstalled.." and then Mobile Security is listed in a long list of programs.
Network23, I know they're working to revise the the .pl.xml so that it no longer uninstalls Mobile Security, since they are in fact compatible.
Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com
Hi Joe zeles and mclemson
I know that we can install Mobile Security 7.2 after the upgrade of Mobile Management 7.2 SP1, but anyway if i have to uninstall a product to install another one then from my point of view this is incompatible even if we are able to install both products.
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