Thanks Jonas!
I keep an eye on https://www-secure.symantec.com/connect/security/forums/mobile-security for SMS 7.2 questions. Glad I spotted this here.
the domain-name cannot start with a number. Our external POC-domain starts with a 1.
That's not a known issue (several are listed in the Release Notes....
Symantec™ Mobile Security 7.2 Release Notes
http://www.symantec.com/docs/DOC5663 )
I can't say that I have ever tried creating a MSG on a domain name that begins with a number, though.
What was listed in the Altiris logs? Any errors there?
How to Collect Troubleshooting Information from Symantec Mobile Security 7.2
http://www.symantec.com/docs/TECH198366
And did you try with an IP specified, rather than a FQDN? Did that work?
Here's a KB about MSG's that may be interesting...
Recommendations for Configuring a Healthy Mobile Security Gateway for Symantec Mobile Security 7.2
http://www.symantec.com/docs/TECH197866
Final question: what time and date formats are in use in this environment? The initial (non-MR1 release) had some trouble with European-formatted dates.
Cheers in advance for some more details!
Mick