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Modify an installation package

Created: 21 Dec 2012 | 8 comments

Hello,

I manually created an installation package from the 12.1.2 file downloaded via fileconnect.  However when I extracted the files from the zip from fileconnect, I accidently left out a few folders.  I would like to rebuild the installation package I created, so that it will contain all the files it's suppose to. SEPM won't let me delete or modify the package I created because it is "the latest version".  Is there any way around this?

Thank you,

 

Steven

Comments 8 CommentsJump to latest comment

.Brian's picture

Why don't you just create from the one that is in SEPM?

You can't delete the package if it the latest and only one in there. This is by design.

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MichaelD50's picture

Steven,

Could you restate your issue in another way? I for one do not follow what you did.

Have you updated your SEPM to 12.1 RU2 or did you import new client binaries into an older SEPM?

It is always best to update your SEPM first to the latest version and then export whatever packages you need from the updated SEPM.

MJD

steven o's picture

Hi all,

I was originally using 12.1.1 SEPM when I created the "incomplete" 12.1.2 installation package.  After talking with support, they said that if I upgraded my SEPM to 12.1.2 that I would be able to re-create my installation package.  However, after upgrading SEPM to 12.1.2, I still have all of my original installation packages I created in SEPM 12.1.1.  So I am still stuck with the "incomplete" 12.1.2 installation package without any way to modify or delete it.  SEPM also will not allow me to create another 12.1.2 installation package because it says it already exists.

Please let me know if this is not making sense, it's a little bit of a wierd situation to explain.

Thank you,

Steven

.Brian's picture

Client install packages should be here:

x86

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Inetpub\ClientPackages

x64

C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\ClientPackages

Try deleting manually and see if that works

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

steven o's picture

Hi Brian,

That was a good idea but unfortunately the installation package still shows in SEPM.  Perhaps there is another file somewhere which keeps the installation package in the SEPM.  I appreciate your advice.

Steven

.Brian's picture

And even after deleting manaully, it still shows in SEPM and won't let you delete?

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

steven o's picture

Yup, it's quite strange.  When I try to export another installation package, it actually re-creates the file that I deleted from the inetpub as well only this time it is on my desktop now and not inside the inetpub.