Modifying ContactList query used for Incidents
This issue has been solved. See solution.
CraigWU
October 2nd, 2008
I'm customizing the WorkItemEdit form to include a second contact field (to store the person calling, if its different that person experiencing the problem). I was able to add the field, and seem to have found all the code I need to add to support it. The problem I'm having is that in the "ResolveCallerHint" function, there is a reference to a query named "ContactList". I need to be able to add my new field (called caller_id) to this query, but I cannot find the source.
Does anyone know where the "ContactList" query or the "AssetList" query are defined?
Filed under: Helpdesk Solution, Endpoint Management and Virtualization
I found this query - its stored on the dbo.query table.
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