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Monitor archive tasks

Created: 25 Oct 2013 | 6 comments

Running Enterprise Vault 10.0.2.  Periodically the archiving tasks stop running.  Is there a way to monitor these to alert when they fail?  Is there a log file I can monitor or a database entry that I can query?

Operating Systems:

Comments 6 CommentsJump to latest comment

Rob.Wilcox's picture

You can only really monitor MSMQ.. or the event log.

Does an event get logged? As in does the task crash?

GabeV's picture

Hi MIke,

You have several options to monitor the Enterprise Vault tasks. For instance, with Enterprise Vault Operations Manager, you can monitor the status of Enterprise Vault services and tasks. Take a look at this technotes:

About automatic monitoring
http://www.symantec.com/docs/HOWTO56786

About monitoring using Enterprise Vault Operations Manager
http://www.symantec.com/docs/HOWTO56511

About monitoring using MOM
http://www.symantec.com/docs/HOWTO56787

Steps to enable Enterprise Vault Monitoring with SCOM
http://www.symantec.com/docs/TECH157419

I hope this helps.

“Success is not final, failure is not fatal: it is the courage to continue that counts.”–Winston Churchill

MikeM-2468's picture

Unfortunately, I don't know when it last failed so finding a log entry will be a problem.  I might have to just wait until it fails again.

Patti Rodgers's picture

If the tasks are failing due to MAPI errors, you can always configure an automatic restart or a periodic proactive restart of the tasks. http://www.symantec.com/docs/TECH68433

Personally I find a periodic restart of the tasks to be very beneficial on a busy server, as the archiving tasks, at least for EV for Exchange, rely on MAPI, which itself can be vulnerable to issues like memory leaks. Restarting the tasks twice a day (or whatever frequency is most suited to your environment) can keep things tidy and reliable.

EV_Ajay's picture

Hi,

You can capture the Logs at the time of Task is faling using Trigger DTrace.

How to run DTrace using triggers with Enterprise Vault (EV).

http://www.symantec.com/docs/TECH48505

Thanks,

Ajay