Client Management Suite

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Monitoring application useage

  • 1.  Monitoring application useage

    Posted Dec 30, 2011 10:45 AM

    OK - I got the apllication useage agent installed on just about most machines. I create a new policy test to monitor useage of MS Communicator.

    I jumpt onto a client and update configuration. check the logs and see this :

    <event date="Dec 30 15:36:43" severity="2" hostName="MACHINE50" source="Agent" module="AeXNSAgent.exe" process="AeXNSAgent.exe" pid="1912" thread="1972" tickCount="974886109"><![CDATA[Object Altiris.ProcessMonitor is not installed: Invalid class string (-2147221005). This situation should be resolved once the agent rollout has been completed.]]></event> 

    Is this suggesting the agent is not installed .... But it is!

    Any ideas?

     

    Joe.