Move Archive feature does not work between EV 8.0 SP4 and EV 10
I am facing an issue where i need to move archives between two EV sites using the Move archive feature. One site is running EV 8.0 SP 4 and the other site is running EV 10. When i try to use the move archive feature to move archives from EV 8.0 SP4 to EV 10 it gives me the following error
'cannot move archives. The destination server is running a newer version of enterprise vault and only accepts archives from a system running Enterprise vault 9.0.1 or later'
As per the EV move archive whitepaper , it supports moving archives between different sites running different versions of EV 8.0 SP4 or later including EV 10.
Help is much appreciated.
Thanks & Regards,