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Move Symantec Endpoint Protection Manager Console to new server

Created: 02 Mar 2010 • Updated: 02 Mar 2010 | 5 comments


We have a single domain site with one Symantec Endpoint Protection Manager Console (ver 11.0.4202.75).
We plan on replacing the server with new hardware soon and will be migrating its functions to the new server.

Does anyone have any links to documentation on how to do this as seamlessly as possible?
All the migration docs I have unearthed tend to relate on how to migrate to SEP and not how to move an existing manager console to a new server.

many thanks!

EDIT: Ok I found a link here in forums but it is almost 2 years old so any confirmation would be great. cheers.

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Grant_Hall's picture


How do I move Symantec Endpoint Protection Manager from one server to another with a different IP address and host name?

How to point Symantec Endpoint Protection(SEP) clients to a new Symantec Endpoint Protection Manager after you have either uninstalled, are going to decommission or replace the Existing Primary Symantec Endpoint Protection Manager (SEPM).

I think these two articles will help. If there is anything else we can help you with please let us know.


Please don't forget to mark your thread solved with whatever answer helped you : )

snekul's picture

A bit more information can help us get you the best advice.

Can you use the same IP address on the new server?  Are you planning on upgrading the server OS or keeping the same OS?

Eric C. Lukens IT Security Policy and Risk Assessment Analyst University of Northern Iowa

dca2r's picture

Hi snekul,

I have the same situation, I need to upgrade from server 2008 32 bit, to server 2008 64 bit. In my organization I am not allow to upgrade an existing OS, I need to build a new server and move SEP to it. Any advice in how to accomplish this task will be greatly appreciated.

AravindKM's picture

Are you able to use the same IP address ,Host Name and same version of SEPM for the new server?
If yes take a backup of old sever according to below doc and restore in new server and do a reconfiguration.
 Best Practices for Disaster
Recovery with Symantec Endpoint Protection

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

Rob S's picture

I followed the Symantec document referred to by Grant_Hall (above) - the first of his two references, which is:

Document ID:


I would make one addition/notation to that document:

In steps 11 - 13, when editing the management server lists, under each priority, be sure to include the server TWICE - once by name, once by IP address.
I only included the IP address.

My clients are version 11.0.5002, and the behaviour was inconsistent - some migrated, some stayed with the old management server, and some just become "lost" and "off line".