Moving from 10.0.3 to 10.5.1
We are trying to move from 10.0.3 (physical appliance) to 10.5.1 (2008 Hyper-V).
Whenever we tried it in the appliance and hyper-v (10.0.3 installation) in command line, we received following error.
"Exiting: This hardware model is no longer supported. Please review this KB <http://entced.symantec.com/entt?product=BrightmailGateway&version=10.0.3&language=english&module=update&error=1&build=symantec_ent> for more information."
The link says that the command line should allow us to upgrade, but I received the error message.
What's the proper way to perform upgrade from 10.0.3 to 10.5.1?
Can we import 10.0.3 full backup configuration in 10.5.1?
We always thought that we should match the OS version to restore full configuration.