Video Screencast Help
Protect Your POS Environment Against Retail Data Breaches. Learn More.

Moving CA & DA to diffrent server.

Created: 25 Apr 2013 • Updated: 09 May 2013 | 1 comment
This issue has been solved. See solution.

Hi People,

We are planning to perform a Business continuity Plan testing in few months and i have been assigned a task to perform a full failover of my Prod enviroment to my Disaster recovery enviroment. My prod enviroment is as mentioned below.

Prod Enviroment (NYC Datacenter)

1 Journaling Server EV 9.0.2 windows 2003 Std edition
1 SQL server 2005 on windows 2003 std edition
1 Compliance Acclerator on windows 2003 Std edition
1 Discovery Acclerator on windows 2003 std edition

Journal Index is been writtern on local drive in prod (Will get the index data on DR server by robocopy)
Journal Data is been writtern on EMC Centera Storage and have replication set on it so all journal data is already present on DR centera Box.

DR enviroment (Tacoma Datacenter)

1 Windows 2003 server for Journal server
1 SQL server 2005 with Prod DB replicated to DR SQL server
1 windows 2003 for CA use
1 Windows 2003 for DA use

So here is what its going to happen when actual BCP /DR test going to happen, no Compliance users would be able to access Prod server using application CA/DA from their machine and they would require to connect to DR site server to access their application.

So i need to be in a postion to make this application work, hence would like to have your expert advice on how would i be able to perfrom the failover with my existing infra in place.

I have done some research and came across below technote.

How to move Compliance Accelerator (CA) or Discovery Accelerator (DA) to a new server.
http://www.symantec.com/business/support/index?page=content&id=TECH55065

How to move Enterprise Vault to a new server
http://www.symantec.com/business/support/index?page=content&id=TECH55377

 

 

Operating Systems:

Comments 1 CommentJump to latest comment

Kenneth Adams's picture

Those 2 articles are good starts.  I would, however, highly recommend that you talk to your Symantec Account Manager about engaging one of our consulting partners to come out and help you plan and test your DR process.  They can ensure the failover to the DR site is as smooth as possible.

That said, I presume the server names in the DR site are different from the PROD site.  If soand for your CA and DA databases, you also need the information in TECH51129, "How to modify the configuration files after moving the Symantec Compliance Accelerator (tm) or Symantec Discovery Accelerator (tm) databases from a Microsoft SQL Server / Microsoft SQL Server instance to another Microsoft SQL Server / Microsoft SQL Server instance of a different name or a different TCP Port.", http://www.symantec.com/docs/TECH51129.

There is also documentation in the Enterprise Vault Administrator's Guide about recovering from a failed server.  Please review that section and determine which recovery method best fits your environment.

 

Ken Adams

Backline Support for CA, DA, ACE, UCE, PSTD, ARMS, EVDC
US Support Region