Endpoint Protection

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  • 1.  moving endpoint manager, moving clients

    Posted Jun 24, 2013 11:26 AM

    Is there a way to have the clients point to a new server of endpoint protection manager without uninstalling and reinstalling clients?



  • 2.  RE: moving endpoint manager, moving clients

    Posted Jun 24, 2013 11:27 AM

    Yes, are you running at least SEP 12.1 RU2?

    If so, you can do it using the SEPM to deploy a new sylink file. See this KBA:

    Restoring client-server communications with Communication Update Package Deployment

    Article:HOWTO81109  |  Created: 2012-10-24  |  Updated: 2013-06-06  |  Article URL http://www.symantec.com/docs/HOWTO81109

     

    How many clients are you needing to do this for? If on 11.x, you can use sylink replacer.



  • 3.  RE: moving endpoint manager, moving clients

    Broadcom Employee
    Posted Jun 24, 2013 12:47 PM

    do you plan to have replication if yes, install new server as replication . CHange management server list so that clients can move to new server.

     



  • 4.  RE: moving endpoint manager, moving clients

    Posted Jul 03, 2013 08:37 AM

    HI, 

    Setup another SEPM and make a replication between them and make changes on MSL and keep the replication to keep for some days after all clients reflected on the new SEPM you can de-commission the old SEPM.

    Regards

    Ajin



  • 5.  RE: moving endpoint manager, moving clients

    Posted Jul 09, 2013 08:06 AM

    There could be 2 possible steps to perform the migration.
     
    1.       Recommended or the best way:
     
    Configure the second new server as a replication partner of the existing one. Then configure the “management server list to point the clients to the new server. Keep the setup for some time so that all the clients receives the policy and then delete the replication and de-commission the old server. Following this method will have no downtime and orphan clients.
     
    Note: Following this method needs the server name to be different as well.
     
    ·         Reference Documents:
     
    URL: http://www.symantec.com/docs/TECH105928
     
    URL: http://www.symantec.com/docs/TECH104582
     
    Note: Please follow the “Defining Management Server Lists” section. Remember you need to set up the new server as Priority 1.
     
    2.        Disaster recovery Method:
     
    Follow the normal Disaster Recovery Method to install the Symantec Endpoint Protection Manager on the new server. This method may lead into downtimes and orphan clients.
     
    ·         Reference documents:
     
    URL: http://www.symantec.com/docs/TECH104389
     
    URL: http://www.symantec.com/docs/HOWTO26644

    Regards

     



  • 6.  RE: moving endpoint manager, moving clients

    Posted Jul 09, 2013 10:24 AM

    Do you still require assistance? Please update the forum if you do or mark the thread that helped as "Solved" so it can benefit future users with the same question.

    Thanks,
    Brian
     



  • 7.  RE: moving endpoint manager, moving clients

    Broadcom Employee
    Posted Nov 04, 2013 05:25 AM

    Hi,

    Use the below link to move the SEP client from SEPM1 to SEPM2. which are nowhere linked.SNAC licesne is required on SEPM1

    https://www-secure.symantec.com/connect/articles/moving-sep-clients-independent-sepm-another-independent-sepm