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Moving 'Offline Vault' data to a remote site

Updated: 21 May 2010 | 4 comments
RVD's picture
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Hi,
 
Is following scenario possible regarding EV 'Offline Vault'?
 
Situation:
A company has remote offices (slow WAN links)...
For the remote users, Offline Vault must be enabled. Mailboxes are already enabled ...
 
To prevent a very slow progress in building up local Offline Vaults on the pc's or laptops (hundreds of MB's or even some GB's of mailbox data)for the remote users, is there a way to solve this by creating the Offline Vault folders locally in the HQ-Office  (by loggin on with the users' ID on a local pc) and then shipping the OV content by DVD (for example) to the remote site where it is unpacked on the local harddrive?
 
I remember to be informed ( already a long time ago...) by Symantec Support that this "should work" as the root foldername (hex user ID reference) of the Offline Vault folder which is created when you enable someone for Offline Vault, is always the same.
 
So, copying the root folder of the Offline Vault (already containing nearly all data) to the local pc's or laptops, prior to enabling the OV on those machines, would result in an Offline Vault folder which only needs to copy de remaining emails (Offline 'delta') over the WAN link as all the rest of the DB files already contain the data due to the copy.
 
Am I correct?
Has anyone experience with this?
 
Thanks for any info!
 
Rudy
 
 
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Tobbe's picture
11
Mar
2008
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This is interesting. I too had a conversation with a Symantec, former KVS employee and I got the very clear answer that the offline vault files could not be moved between computers in any way.
 
I had a simular situation as yours but this was in regards to replacement of laptops and if the existing offline vault files on the old laptops could be transferred in any way to the new ones in order to minimize the heavy download.
 
I had a few other questions as well and they would all be addressed in the next mayor release of EV but I cannot honestly say that this issue was one of them. Apparantly, I need to add more RAM to myself.
 
In the mean time - this MIGHT be addressed in the next mayor release..how's that for an answer :smileywink:
 
 
MichelZ's picture
12
Mar
2008
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I'd suggest to try it out with a test user...
I've examined the files in those folders, and there are no machine-specific things, in theory, it should work :)
Make sure Outlook is closed on both sides, and enable OV before closing Outlook on the new Computer.


www.quadrotech-it.com - All your EV Tools | www.techfreak.ch

TonySterling's picture
12
Mar
2008
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I think I got this to work in my Lab.  In my testing I did the following with all the EV services and IIS on the EV Server stopped:

 On the original User machine I did this:

  • Exported the registry from HKEY_CURRENT_USER\Software\KVS\Enterprise Vault\Client
  • Copied the folder from C:\Documents and Settings\UserName\Local Settings\Application Data\KVS\Enterprise Vault

On the new machine I did this:

  • Set up Outlook to work Offline on the new computer, but I did not configure or enable offline vault.
  • Imported the registry file
  • Copied the data folder to Copied the folder from above to C:\Documents and Settings\SameUserAsBefore\Local Settings\Application Data\KVS\Enterprise Vault
  • Launched Outlook offline and was prompted that Offline Vault was now enabled.  I exited out of the screen without doing any downloads and EV services were still stopped.
  • I am now able to successfully open archived items working offline and IIS and  EV services stopped.

You could try that, let me know how it goes for you.  :)

Tony Sterling

RVD's picture
14
Mar
2008
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Thx Tony,
 
I will inform the customer about this.
 
Fact is that he already tried this out by only copying the OV data, but this did not work.
 
Maybe also copying (importing) the registry key does the trick!
 
 
R.