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Moving SEP 11.0.6 Managed clients from one network to the other network (Changing IP Scheme)

Created: 01 Nov 2012 • Updated: 05 Nov 2012 | 23 comments
This issue has been solved. See solution.

Hi all

we have installed SEPM 11.0.6 installed in our environment and is working fine. now the issue is we are about to change the IP scheme of our network that is we are moving on another network. so we want to move the clients from that network to the new network. is there a way that we can move it without uninstalling and reinstalling the client on each machine ? (as uninstalling and reinstalling SEP on 150 machine is not an easy job)...

help will be really appriciated 

regards

Comments 23 CommentsJump to latest comment

Simpson Homer's picture

Well, you could use the sylink replacer and have the sylinks replaced on them once the network change is done.

blackvirus009's picture

does it also change the network? i have used it but it was on the same network . plus it also perform the network sweep so if i have changed the network then how would it find the clients?

 

Chetan Savade's picture

Hi,

Sylink replacer should do your job.

However it's important to know while shifting from one network to another network what changes are you going to do on SEPM machine.

SEPM domain name, SEPM hostname & IP address, VLAN changes ?

Because in that case you might have to reinstall SEPM.

Update this thread with more details to provide possible solution.

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

blackvirus009's picture

yes the domain is also changed with the IP address and subnet scheme .

no VLAN is required .

Also further more i have to say that . on one SEPM machine i have changed the domain i.e joined it with the new domain and then run the old SEPM and it opens and showed all the clients but non active and on the other network. 

i uninstall and reinstall the same client packages that was created when i was on the old network and it installed and updated and showed online.

Chetan Savade's picture

Hi,

After rejoining SEPM in new domain, try to replace sylink.xml file on 2-3 clients & check the status?

If clients started communication with SEPM then you can go ahead & replace sylink.xml on all the clients.

As per your comment "i uninstall and reinstall the same client packages that was created when i was on the old network and it installed and updated and showed online." - It's difficult to tell how it's working without looking at sylink.xml and logs.

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

blackvirus009's picture

ok i am trying this but chetan just for the knowledge. doesnt sylink replacer use ping sweep to find the clients? in that case how would it find the clients as the network is changed?

Chetan Savade's picture

Hi,

As you said there is no VLAN changes & as long as clients are receiving arp request it should find the clients.

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

blackvirus009's picture

yes there is no VLAN but the old network was of 10.32.0.0/24 and the new is of 172.30.0.0/16

 

Chetan Savade's picture

Hi,

These are completely two different classes but still it's possible to receive arp request success.

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

blackvirus009's picture

ok guyz i have re joinged the clients with the new domain and run the sylinkdrop and it is replacing and joing the clients so far means 90 % its working . but the problm is its not working on win 7 clients

running on win 7 gives error "could not stop smc"

any ideas?

Chetan Savade's picture

Hi,

It's good to know that it's working.

For Windows 7 clients have you disabled UAC? Have you set any password to stop the service?

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

blackvirus009's picture

no there is no such pasword placed for stoping service. when i type in run "smc -stop" the service does stop but on the sylinkdrop it showed that error

Chetan Savade's picture

What about User Access Control (UAC)?

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

Chetan Savade's picture

Can you try by disabling it?

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

blackvirus009's picture

ok guyz wel i have found out that if chnging the network of the SEPM server there will be no issue . as soon as u change the IP Scheme of the server and also change the clients IPs to the Same network of the server both the clients SEP and Server get updated ... 

also sylinkdrop works too