Endpoint Protection

Hi all

we have installed SEPM 11.0.6 installed in our environment and is working fine. now the issue is we are about to change the IP scheme of our network that is we are moving on another network. so we want to move the clients from that network to the new network. is there a way that we can move it without uninstalling and reinstalling the client on each machine ? (as uninstalling and reinstalling SEP on 150 machine is not an easy job)...

help will be really appriciated 

regards

Well, you could use the sylink replacer and have the sylinks replaced on them once the network change is done.

does it also change the network? i have used it but it was on the same network . plus it also perform the network sweep so if i have changed the network then how would it find the clients?

Hi,

Sylink replacer should do your job.

However it's important to know while shifting from one network to another network what changes are you going to do on SEPM machine.

SEPM domain name, SEPM hostname & IP address, VLAN changes ?

Because in that case you might have to reinstall SEPM.

Update this thread with more details to provide possible solution.

yes the domain is also changed with the IP address and subnet scheme .

no VLAN is required .

Also further more i have to say that . on one SEPM machine i have changed the domain i.e joined it with the new domain and then run the old SEPM and it opens and showed all the clients but non active and on the other network. 

i uninstall and reinstall the same client packages that was created when i was on the old network and it installed and updated and showed online.

Hi,

After rejoining SEPM in new domain, try to replace sylink.xml file on 2-3 clients & check the status?

If clients started communication with SEPM then you can go ahead & replace sylink.xml on all the clients.

As per your comment "i uninstall and reinstall the same client packages that was created when i was on the old network and it installed and updated and showed online." - It's difficult to tell how it's working without looking at sylink.xml and logs.

ok i am trying this but chetan just for the knowledge. doesnt sylink replacer use ping sweep to find the clients? in that case how would it find the clients as the network is changed?

HI,

Check this thread...

Changing domain membership of the SEPM server

http://www.symantec.com/connect/forums/changing-domain-membership-sepm-server

Hi,

As you said there is no VLAN changes & as long as clients are receiving arp request it should find the clients.

yes there is no VLAN but the old network was of 10.32.0.0/24 and the new is of 172.30.0.0/16

old network was of 10.32.0.0/24 and the new is of 172.30.0.0/16

Hi,

These are completely two different classes but still it's possible to receive arp request success.

ok i m replacing sylink.xml using sylink drop

hi,

you can use syslink replace tool.

The Sylinkreplacer tool for connecting SEP clients to a SEPM

http://www.symantec.com/connect/downloads/sylinkreplacer-tool-connecting-sep-clients-sepm

ok guyz i have re joinged the clients with the new domain and run the sylinkdrop and it is replacing and joing the clients so far means 90 % its working . but the problm is its not working on win 7 clients

running on win 7 gives error "could not stop smc"

any ideas?

Hi,

It's good to know that it's working.

For Windows 7 clients have you disabled UAC? Have you set any password to stop the service?

no there is no such pasword placed for stoping service. when i type in run "smc -stop" the service does stop but on the sylinkdrop it showed that error

What about User Access Control (UAC)?

it is set to default

Can you try by disabling it?

Disable UAC and reboot the machine.

ok guyz wel i have found out that if chnging the network of the SEPM server there will be no issue . as soon as u change the IP Scheme of the server and also change the clients IPs to the Same network of the server both the clients SEP and Server get updated ... 

also sylinkdrop works too

Awesome, Glad to hear that. :)

thnx to all of u guyz :) :)