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ServiceDesk 7.5 MP1 Release

Created: 08 May 2013 • Updated: 26 Aug 2013 | 9 comments
This issue has been solved. See solution.

might as well make a new thread to ask. 

When is it coming out?

What is in it?

How do we install it?

Operating Systems:

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TGiles's picture

The ServiceDesk 7.5 MP1 release is scheduled for May 20th. All the documentation for this release will be made available at the same time. This will include instructions on applying the update and a list of fixes included in the release.

TGiles's picture

I've just been informed that there will be a slight delay in making MP1 available. Our PL file build team has informed us that they will be delaying the updated PL file until Thursday May 23rd. 

This delay has nothing to do with the MP1 build itself, but with a process issue within the PL build team.


jbrown's picture

Is there any way/chance of getting the "instructions on applying the update and a list of fixes included in the release" before the 23rd.

LDAY's picture

Same question as jbrown, can we get install and fix details prior to Thursday?

TGiles's picture

Unfortunately it is Symantec policy to not release any documentation for a release ahead of the release. 

LDAY's picture

Is MP1 now available, and if so where are the instructions for download and release info?

Thank You

CNWilliams's picture

ServiceDesk 7.5 MP1 is live.

For documentation, see the following post:

Kindest Regards,