Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

MR1 Installation Procedures

Updated: 21 May 2010 | 7 comments
Kenneth Sheppard's picture
Kenneth Sheppard
0 0 Votes
Login to vote
I'm currently running the original release of SEP11 on my network (5 servers and 70 PCs).  I've now downloaded the two CD images that contain MR1 from fileconnect.  What is the procedure to upgrade from the original release to the MR1 integrated install with the new CD images?  Is it simply an in-place upgrade of the SEPM and then deploy the new clients?  Will the upgrade migrate all of my policies and other settings in SEPM?
 
In a nutshell, has Symantec released some notes on this method?  Also, have some of you performed this upgrade successfully?
 
Thanks.
 
Ken
discussion Filed Under:
,

Comments

Paul Murgatroyd's picture
02
Jan
2008
0 Votes 0
Login to vote
Paul Murgatroyd
Symantec Employee
Accredited
Certified

Hi Ken,
 
Please start by reviewing the following:

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007122711551348

If you have any questions after reading that, please post them and I will endeavour to answer them

 

Paul Murgatroyd
Principal Product Manager, Symantec Endpoint Protection
Endpoint twitter feed: http://twitter.com/symc_endpoint

Kenneth Sheppard's picture
02
Jan
2008
0 Votes 0
Login to vote
Kenneth Sheppard

Thanks, Paul.  This answers my questions.  However, in the document and during the upgrade of SEPM, it advises you to run setup.exe from the MR1 download.  Is this the same as running setup from CD1 of the newly available full CD images on fileconnect?  I guess I'm confused by the existence of a MR1 upgrade/patch versus a full install that has MR1 integrated into the installation.
 
Thanks.
 
Ken
Sandeep Cheema's picture
02
Jan
2008
0 Votes 0
Login to vote
Sandeep Cheema

Running the setup.exe from the MR1 would install the version 11.0.1000 versus the version 11.0.780.1008 from the original SEP.
 
Please keep it in mind that its a maintainance release and is standalone by itself unlike a maintainance patch.

De facto when AV does something, it starts jumping up and down, waving its arms, and shouting "Hey!  I found a virus!  Look at me!  I'm soooo goooood!"

JohnL's picture
04
Jan
2008
0 Votes 0
Login to vote
JohnL

Hi Ken,
 
I've successfully upgraded to MR1 in our test environment. I backed up the db first, then ran setup.exe from CD1 to upgrade SEPM. Then setup an install package and upgrade schedule for each client group.
 
Worked like a charm.
Kenneth Sheppard's picture
04
Jan
2008
0 Votes 0
Login to vote
Kenneth Sheppard

Thanks, John.  Have you also noticed an improvement in the performance of the SEP clients and SEPM?
 
Ken
JohnL's picture
04
Jan
2008
0 Votes 0
Login to vote
JohnL

Not that I can tell, but I also didn't experience any real performance issues before MR1. MDef25Builder.EXE seems to complete faster now after downloading updates. SEPM uses 153megs of memory on a 4gig server. SEP on my workstation is using 11megs for SMC and under 10megs for the other SEP related processes on a 1gig WinXP SP2 system.
 
I should mention that the servers in my test environment only run Antivirus and Antispyware. The workstations run AV, AS, PTS and NTP (without the firewall).



Message Edited by JohnL on 01-04-2008 03:56 PM

omidi's picture
05
Jan
2008
0 Votes 0
Login to vote
omidi

after install MR1 we have problem in SEPM that described here
 
i  am in doubt that may dont Stop SEPM service manually and this cause the problem.
now i want reinstall SEPM. what must i do.  if i uninstall SEPM and reinstall MR1 is it work fine. i can also uninstall MR1 and install original version, restor our db backup and then upgrade again. is this work?

Technical Support

Symantec.com

Store

Community Stats

Total Content Items
Members
259,052