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MR6 HERE WE COME!

Updated: 26 Oct 2010 | 62 comments
STF's picture
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Any one see the release notes on MR6 yet? Cannot wait to get rolling with it!

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Mick2009's picture
14
Apr
2010
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Helpful Link

Hi STF,

Here's a good place to start:

What's new in Symantec Endpoint Protection and Symantec Network Access Control 11.0.6 (http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2010032910180148)

There are a couple of links from that document, including to the release notes.

Thanks and best regards,

Mick

With thanks and best regards,

Mick

Paul Murgatroyd's picture
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Apr
2010
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alternatively http://service1

alternatively

http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/2c62c4ee0e697aae882573b000034ded?OpenDocument

Paul Murgatroyd
Principal Product Manager, Symantec Endpoint Protection
Endpoint twitter feed: http://twitter.com/symc_endpoint

Brian81's picture
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Apr
2010
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Yay!! With an Application and

Yay!!

With an Application and Device Control policy enabled, a pop up message appears despite "Notify users when devices are blocked" option being disabled
Fix ID: 1790228
Symptom: When a device is removed from an existing application and device control policy, a pop-up message appears on the Symantec Endpoint Protection client despite "Notify users when devices are blocked" option being disabled. The message states that the device that was previously blocked has now been enabled.
Solution: Ticking the "Notify users when devices are blocked" box ensures that no popup messages will appear.

Double Yay!!

Certain applications crash with Symantec Endpoint Protection 11 RU5 Application and Device Control enabled
Fix ID: 1858321
Symptom: After installing Symantec Endpoint Protection 11.0 RU5 and deploying an Application and Device Control policy, applications with an image base of (0x10000000) will fail to launch.
Solution: Fixed Symantec Endpoint Protection ntdll hook to happen after Sysfer relocates, preventing the crash.

thatdude's picture
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Apr
2010
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Nothing mentioned about App

Nothing mentioned about App and Device Control supporting Win7 x64 BOO!

STF's picture
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Apr
2010
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Maybe Symantec can chime in

Maybe Symantec can chime in about APP DEV on Win 7 x64.

I guess we are back in business with Quickbooks less than 2009 / 2010 also??

Paul Murgatroyd's picture
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Apr
2010
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I'm afraid there are no x64

I'm afraid there are no x64 enhancements with RU6

Paul Murgatroyd
Principal Product Manager, Symantec Endpoint Protection
Endpoint twitter feed: http://twitter.com/symc_endpoint

Brian81's picture
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Apr
2010
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Just downloaded

Just downloaded Symantec_Endpoint_Protection_11.0.6_Xplat_EN_DVD.zip from fileconnect...is this 11.0.6? It appears to be....

Also, what is the SEPPrep tool called?

Paul Murgatroyd's picture
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Apr
2010
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thats the one, we moved to a

thats the one, we moved to a DVD format, since we couldnt get even the "standard" core files onto a single CD with the addition of the Mac client.

Paul Murgatroyd
Principal Product Manager, Symantec Endpoint Protection
Endpoint twitter feed: http://twitter.com/symc_endpoint

Brian81's picture
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2010
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GordyM's picture
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Apr
2010
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I don't see -

I don't see - "Symantec_Endpoint_Protection_11.0.6_Xplat_EN_DVD.zip" listed on the file connect download page. Can you give me a link to it?

Brian81's picture
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Apr
2010
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After you enter your serial,

After you enter your serial, it will take you to a File Selection page.

Both the recovery tool and 11.0.6 are at the bottom of the page

Prachand's picture
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Apr
2010
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https://www-secure.symantec.c

https://www-secure.symantec.com/connect/articles/w...

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

Brian81's picture
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2010
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GordyM's picture
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2010
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I don't see an option for RU6 at the bottom

I am sorry but when I log in with my serial number I get the following options. I don't see an option for RU6 at the bottom.

Gordy

piker28's picture
14
Apr
2010
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That same issue is happening

That same issue is happening to me.  I am presuming there is somehting going on in the background so I figure just wait till later and retry.

Brian81's picture
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Apr
2010
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Select a language. Should be

Select a language. Should be on page after language selection.  I had the option for English, not sure why you don't.

Hear4U's picture
14
Apr
2010
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there are a couple articles posted, and some videos are coming..

Take a look at the articles area, where you'll see a few just published today.  Also, we are finalizing some videos which will be up soon.  If you create a video, based on what you have learned, or tips/tricks of RU6, submit it and let me know!  We will do our best to provide you some additional points.

Eric

Subscribe to the upcoming Security Newsletter - Log in, visit your profile, and click on "Newsletter Subscriptions!"

doggah's picture
14
Apr
2010
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I downloaded RU6 three hours

I downloaded RU6 three hours ago but when I tried to unzip the Symantec_Endpoint_Protection_11.0.6_Xplat_EN_DVD.zip file it was corrupted. I went again to fileconnect to download it but I can only see RU5 now. I think Symantec figured that the file is corrupted and they removed it.

GordyM's picture
14
Apr
2010
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Something is screwed up.....

Something is screwed up..... I have been on "FileConnect" a bunch of times (100's....) so I know how to navigate the screens. The problem is on Symantec's website......

GordyM's picture
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Apr
2010
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Paul - Is File Connect not displaying RU6?

Paul,

Can you verify that there is a problem with the website and we are not able to download?

Brian81's picture
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Apr
2010
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All is running fine for me in

All is running fine for me in my test environment. Curious to see what's going on . . . . .

Koosah's picture
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Apr
2010
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Fileconnect and download of ru6

They are reposting the download and should be back up soon

Symantec Technical Specialist

Please don't forget to mark which thread solved your issue!

Jason1222's picture
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Apr
2010
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Single SEPM to manage?

Symantec Endpoint Protection includes client software to run on a Macintosh computer. The client runs on the following versions of Mac OS X:

  • Mac OS 10.4
  • Mac OS 10.5
  • Mac OS 10.6 (32-bit and 64-bit versions)

 

  • The console provides a single sign-on screen for the following registered Symantec products:
    • Symantec Endpoint Protection

Does this mean that:
Ability to manage both PC and MAC based machines from a sinlge web-based console??
Or does it simply mean, MACs will now be considered "unmanged" clients, but will have the software installed on it?

Thanks. 

zer0's picture
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Apr
2010
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MAC clients are fully

MAC clients are fully supported in the native SEP console.
They do AV/AS only at this time and do not have IPS/firewall.

From the SEP console you can set the AV/AS policy and also the liveupdate settings.

Z

blenahan's picture
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Apr
2010
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Just read from the Admin

Just read from the Admin guide that MAC clients cannot get content updates from the SEPM, only an internal or external LiveUpdate server.  Wanted to comfirm this before I had to make alternate plans on updating these clients now.

 

 

_________________________________________________________________

Please remember to mark the thread 'SOLVED' with the answer that most helped you by choosing 'Mark As Solution' on the applicable answer

Mick2009's picture
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Apr
2010
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Confirmed: That is Accurate

Hi blenahan,

That's the case: the SEP for Mac clients need to get their defs from an internal LU server (LUA 2.2, for instance) of from the Internet LU servers.

Thansk and best regards,

Mick

With thanks and best regards,

Mick

sandra.g's picture
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Apr
2010
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I wanted to add that needing

I wanted to add that needing to use LiveUpdate (either to Symantec LU server or an internal LU server) to update Mac clients is unchanged from SAV for Mac. :)

sandra
(SAV for Mac gal ;) )

Symantec Endpoint & Mobility Group / Information Development
Don't forget to mark your thread as 'solved' with the answer that best helped you!
 

cgrubbe's picture
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Apr
2010
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Does anyone know if SEP for

Does anyone know if SEP for Mac been included in the LUA product catalog?  I updated it on my LUA (2.2.1.13) but do not see updates listed for SEP for Mac anywhere.  Are they included under the generic Symantec Endpoint Protection 11 updates?  Thanks in advance!

-Chris

Paul Murgatroyd's picture
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2010
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cgrubbe, it uses the NAV for

cgrubbe, it uses the NAV for Mac definitions

Paul Murgatroyd
Principal Product Manager, Symantec Endpoint Protection
Endpoint twitter feed: http://twitter.com/symc_endpoint

Hurricane Andrew's picture
14
Apr
2010
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No problem here.  Upgrade of

No problem here.  Upgrade of SEPM went smoothly (but I'm keeping my snapshot just in case).  Exported my custom client install packages.  Will be upgrading our test clients over the next few days before wider deployment.

"Hurricane" Andrew

Milford, Delaware

Brian81's picture
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Apr
2010
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@Jason1222 From looking in

@Jason1222

From looking in the console, I would make the assumption that MAC can be managed as well. But I could be wrong.....

Xiao_Tommy's picture
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Apr
2010
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I just spoke with customer service...

They told me that the File connect website is currently broken for the SEP RU6 release,
and no resolution time has been set.
Can anyone from the Symantec forum validate this?

Thanks,

Tommy

Amaro's picture
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Apr
2010
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I had have issues with 11.0.5

I had have issues with 11.0.5 and Citrix 4.5, I was on the phone with Symantec for the past two days and about an hour ago the tech guy told me that they were about to release 11.0.6 and according to him they fix a lot of Citrix bugs. But they still haven’t post the upgrade jet

pain is inevitable suffering is optional

Paul Murgatroyd's picture
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Apr
2010
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As Brian81 will know, we

As Brian81 will know, we posted a zipped ISO to Fileconnect the first time, which although it worked fine, wasnt the best way to post the software.

We have recreated the zips in our more standard format of the directory structure (rather than an ISO) and they have been passed to the Fileconnect team for uploading.

They should be available soon.

@Jason1222, yes, its a managed Macintosh AV client - SEP for Mac smiley You can run reports on it from the SEPM, manage its policy, etc.

Paul Murgatroyd
Principal Product Manager, Symantec Endpoint Protection
Endpoint twitter feed: http://twitter.com/symc_endpoint

Paul Murgatroyd's picture
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Apr
2010
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ok, RU6 files are back up now

ok, RU6 files are back up now

Paul Murgatroyd
Principal Product Manager, Symantec Endpoint Protection
Endpoint twitter feed: http://twitter.com/symc_endpoint

David-Z's picture
14
Apr
2010
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RU6 Installation & Migration

RU6 Installation & Migration Documentation:

Title: 'Installing Symantec Endpoint Protection 11.0.6 (RU6) for the first time'
Document ID: 2010041310191048
> Web URL: http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2010041310191048?Open&seg=ent

Title: 'Migrating to Symantec Endpoint Protection 11.0 RU6'
Document ID: 2010041310404248
> Web URL: http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2010041310404248?Open&seg=ent

Hope that helps! =)

dimitri limanovski's picture
15
Apr
2010
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So do we have a brave one to

So do we have a brave one to have installed the RU6? What are the experiences so far?

Brian81's picture
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Apr
2010
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So far so good. I was most

So far so good. I was most concerned with the app and device control policy issue, which seems to be fixed. I especially enjoy the SEPprep tool, although separate from SEPM smiley

STF's picture
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Apr
2010
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What is the SEPPrep Tool? We

What is the SEPPrep Tool? We tried the live CD yesterday. Pretty cool!

ShadowsPapa's picture
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Apr
2010
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How does the CD work?

How does the CD work? Currently, I have a CD that has MB and TR on it, have to install using safe mode, then update, then scan when SEP can't find the problem. Does the CD do better or the same thing?
(TR = Trojan Remover ; MB = MalwareBytes AntiMalware app)

And yes, what is the "sepprep" tool? Is there a document on that piece?

Thanks.
(the user support is the best - real people using products in the real world, trying real things like I would)

Brian81's picture
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Apr
2010
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Also, don't forget to try the

Also, don't forget to try the remote web console, pretty sweet indeed, a little slower but nothing I can't handle smiley

Checkout the video section for the SEPprep tool. I tihnk you will find it very useful!

Brian81's picture
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Apr
2010
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SEPprep

SEPprep Tool

https://www-secure.symantec.com/connect/videos/dem...

It's on the CD under Tools ---> NoSupport ---> CompetitiveUninstall

oliversl's picture
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Apr
2010
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Not official release yet?

Still does not shows here:

http://www.symantec.com/business/support/release_d...

BTW, is there a way that symantec notifies me by email when a new version of SEP is out? Maybe a notification threat in the forum.

Thanks
Oliver

http://tinymailto.com/oliversl <-- my email after a captcha

blenahan's picture
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Apr
2010
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sign up for Platinum

sign up for Platinum Bulletins.  I got an email about the SEP 11.0.6 release this morning.  It notifies you based on any technologies you enable notifications for.  Sorry I don't have the link handy.  Tech Support can point you in the right direction.

 

 

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Please remember to mark the thread 'SOLVED' with the answer that most helped you by choosing 'Mark As Solution' on the applicable answer

Thomas K's picture
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Apr
2010
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@ oliversl,

@ oliversl,

The release is official. The business site should be updated in a couple days. For notifications, subscribe the the Email Bulletin Service.

http://www.symantec.com/business/support/news_bull...

best,
thomas

oliversl's picture
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Apr
2010
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Your're right, I just

Your're right, I just downloaded it!
Will try upgrading as soon as posible.

Regards,
Oliver

http://tinymailto.com/oliversl <-- my email after a captcha

ShadowsPapa's picture
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Apr
2010
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LOL, well, that's like 8

LOL, well, that's like 8 times or things I've subscribed to over the last couple of years.
Apparently all the stuff I have subscribed to over the last serveral months have been discontinued, as I never did receive anything from anything I've ever signed up for.
Hope this one is different - and I actually get something.
Seems you sign up, there's a promise of updates, they drop that particular "newsletter" and you have to subscribe to a new one.
Then a few months later, no more of those, and you have to re-up.
Can this be made so that it's transferred? Sorry but this is getting REALLY frustrating........
I should not have to work so hard to keep up with signing up for newsletters.
I just signed up for such a thing a couple weeks ago -

Brian81's picture
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Apr
2010
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I'm subscribed, I have yet to

I'm subscribed, I have yet to see anything, even with the new release yesterday.

I'm logged into the forums all day so it's not a huge deal but it would be cool to get the newsletter.

Thomas K's picture
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Apr
2010
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@ Shadows & Brian, We had

@ Shadows & Brian,

We had some problems with the system, but this is being addressed as of this moment. I expect everything should be back online by the EOD today. I f you do not recieve a notification by Monday please let me know.

Thanks,
Thomas

postechgeek's picture
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Apr
2010
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I'll be downloading RU6 in

I'll be downloading RU6 in the morning, and I will try to install the SEPM. One of the questions I have is... When we push out an updated client with the IPS/NTP component will the network drop as it did in RU5?

Thanks,
Mike

ShadowsPapa's picture
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Apr
2010
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Not according to the change

Not according to the change document - that's supposed to not be swapped until reboot......

Network disconnect is experienced during migration
Fix ID:
1880118
Symptom: Network connection drops momentarily during some upgrades to RU5.
Solution: Delay the reinstallation of Teefer2 driver until after a reboot has occurred.

postechgeek's picture
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2010
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Awesome, that's good news!

Awesome, that's good news! Thanks.

postechgeek's picture
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2010
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Anyone have any trouble

Anyone have any trouble upgrading the SEPM to RU6? I'm assuming that the installer will use the current Symantec IIS website and ports.

Mike

Jason1222's picture
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Apr
2010
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Smooth as a baby's...

Install was as smooth as a Baby's bottom... 
Console seems a little slower and maybe more polished.
Have yet to have a chance to play with it, nor find the "web page" management console or option... 

Amaro's picture
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Apr
2010
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SEPM RU6 upgrade done. Clean

SEPM RU6 upgrade done. Clean and smooth. Also console very slow . remote web console <servername:9090> (9090 default port)

pain is inevitable suffering is optional

sandra.g's picture
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Apr
2010
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SEP for Mac / Mac integration

Just upgraded my test machine's SEPM to RU6.  Went very smoothly.  Mac integration is SWEET.  The functionality of SEP for Mac is not significantly different than it was for SAV for Mac, but boy oh boy, is management ever easier!  Anyone who has ever needed to send a schedule via the SACM will appreciate what I'm talking about.

I did find that since I did not want my Windows boxes to have a LU schedule, I put the Mac in a different group and assigned it its own daily schedule.

I am also viewing my SEPM via my Mac, via Firefox.  cool  I was also able to open it via Ubuntu too... (https://[SEPM IP]:8443/Console laugh)

sandra

Symantec Endpoint & Mobility Group / Information Development
Don't forget to mark your thread as 'solved' with the answer that best helped you!
 

STF's picture
16
Apr
2010
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Got upgraded to MR6 this

Got upgraded to MR6 this morning. Process could not be easier. Updated a couple of client machines for testing and process was smooth. Does anyone know if there is new functionality to detect if the PTP or IPS defs get out of date? I know that we had not monitors or reports for this in the past. Also when you export a package does it include the most recent defs?

Brian81's picture
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Apr
2010
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Defs should be dated around

Defs should be dated around the release date so they will be a few days out of date by now but you can update your package:

http://service1.symantec.com/SUPPORT/ent-security....

ShadowsPapa's picture
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Apr
2010
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One big disappointment with

One big disappointment with the web-based "console". The session expire too quickly. You cna't use it for monitoring, or if you get called away, or the phone rings, the session ends, logs you out, and you must start over.
At least with the JAVA console, as much as I despise JAVA anything, esp consoles, at leeast I could leave it running all day to monitor things, and never got logged out.
The web logging out is really inconvenient, sorry.

EricV's picture
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Apr
2010
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Good to go?

Has anyone run into any problems yet with implementing MR6?

thatdude's picture
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Apr
2010
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Yes, I had some issues with

Yes, I had some issues with ICMP and reverse dns that wasn't present in RU6 as well as DoS blocking from the IPS on DNS servers that wasn't present in RU5. Working with support now...

ShadowsPapa's picture
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Apr
2010
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I'm observing enough in the

I'm observing enough in the forums I'm going to wait a few more days........... I might try a test machine or two, but won't be a big rollout yet.