Video Screencast Help

MS Shadow Copy Provider and BE VSS provider

Created: 22 Mar 2013 • Updated: 22 Mar 2013 | 2 comments
This issue has been solved. See solution.


After some VM backup failures II found 2 VSS providers in our VCENTER server.

The Backup Exec VSS provider service curently is stopped and set to manual but as far as I know we must don't have 2 providers side by side.

I don't know if setting  the Backup Exec VSS provider service totally disabled is enough or do I have to completely remove it? and If I have to remove it what is the proper procedure?

thank you all in advance for your help

Operating Systems:

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Colin Weaver's picture

Not true you can have multiple VSS providers on one system

The BE provider service creates a duplicate of itself during a backup job and that duplicate service then starts. At the end of the job the extra service stops and is removed.

If you want to see the effect when a job is NOT running then run

pre-freeze-script.bat (should be in windows folder)

Then open your services applet (or refresh it) and take a look at the list of services (an extra be vss one with a slightly different name will appear)

then run post-freeze-script.bat

You kind of need to tell us what your problem is as I think you are currently concentrating on the wrong things.