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MS13-019 Keeps trying to reinstall

Created: 14 Feb 2013 • Updated: 20 Feb 2013 | 3 comments
This issue has been solved. See solution.

In the agent software update tab, my clients are seeing 'install failed, rescheduled'

In run history, it shows it completed once, and then on retry failed 

When I go to my patch share, and manually run Windows6.1-KB2790113-x86 - it fails  because it's already installed.  Windows update no longer shows the update as applicable.

Anyone else seeing this?  I'm going to put in a ticket.  Looks like it's installing ok, but rerunning itself for whatever reason.

Comments 3 CommentsJump to latest comment

Mike974's picture

We have also seen this issue... Since we are new to NS7 it's an unknown to us if this is a recent development or on ongoing patch management issue.

Sally5432's picture

No response on my ticket yet.

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Sally5432's picture

Still haven't heard from support, but issue seems to have been corrected.  Now my clients are correctly reporting to remediation center and not reinstalling over and over

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Don't forget to mark posts as helpful if they are, and mark answers as solutions.

SOLUTION