Video Screencast Help

MS13-081 Revised kb2862330 is not able to download

Created: 21 Jan 2014 • Updated: 04 Feb 2014 | 4 comments
This issue has been solved. See solution.

Hello,

MS did release revised KB2862330 at 14..2014 and in all 7.1 environments we are not able to download the sources. We got

<event date="Jan 21 15:19:28 +00:00" severity="2" hostName="xxxxxxx" source="PMC:File.DownloadToStreamWithRetries" module="AtrsHost.exe" process="AtrsHost" pid="1608" thread="132" tickCount="1363295375"><![CDATA[[2 / 3] Pausing for 00:00:20, then retrying download of http://download.microsoft.com/download/E/2/D/E2DAEF68-4A26-4BB1-BC8B-01771FE71946/Windows6.1-KB2862330-x86.msu]]></event>
<event date="Jan 21 15:19:49 +00:00" severity="2" hostName="xxxxxxx" source="PMC:File.DownloadToStreamWithRetries" module="AtrsHost.exe" process="AtrsHost" pid="1608" thread="132" tickCount="1363316406"><![CDATA[The remote server returned an error: (404) Not Found.]]></event>

The same it is for 64 bit.

Another OS is ok - Windows 8, Windows 6.0, Windows 6.1 2008....

Can you please check it?

Thank you
 

Operating Systems:

Comments 4 CommentsJump to latest comment

dedesoft's picture

I have the same problem. When Symantec update definition of MS13-081?

dedesoft's picture

After some tests i found solution of this issue.

1. Make import of MetaData (full not incremental) and enable automatic revise of packeges.

2, Go to PM Policies and disable MS13-081biuletin.

3. Go to details of MS13-081 biuletin and you see that definition of new version of PM is added, but is disabled (red).

4. Check checbox on diabled part of MS13-081.

5. Recreate biuletin

6. Enable policy of MS13-081.

Kada's picture

1. I did PMImport full - not incremental. Automatic revise was enabled.

2. I did disable MS13-081 policy

3. I could see that kb2862330 was there in red, I did enable it. Then I click on save and I got screen showing me that "This policy is being reconstructed by the Patch Management Distribution task. Saving Software Update Policy" After couple of minutes the screen is still there and do nothing. I ingore this and go to Patch man remedtiation and recreate packages. But still can see the error with downloading.

Any idea?

Roman Vassiljev's picture
Hello,
 
This issue has been fixed in Patch Data and all updates from bulletin MS13-081 should be downloaded successfully with the latest available Patch Data 7.1.504
 
Thank you,
Roman
 
SOLUTION