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MSI wont install

Migration User

Migration UserJun 26, 2015 03:58 PM

  • 1.  MSI wont install

    Posted Jun 26, 2015 03:03 PM

    So, I'm not sure what the issue here is. I've got a MSD that I've created using this bat file to copy a file down to a local machine and execute it.

    The folder is created, the files are copied and the return code says it ran...but it's not installing! I can run the MSIEXEC from a command line as is, and it installs just fine.

    Am I missing something here?

    -----------------------------

    Here's the .bat

    Echo off
    mkdir "C:\Drivers\FILE"
    Copy "FOLDER\*.*" "C:\Drivers\FILE"
    msiexec /i "C:\Drivers\FILE\applicationname-win64-installer.msi" SHOULDAUTOUPDATE=1 /qn



  • 2.  RE: MSI wont install

    Posted Jun 26, 2015 03:41 PM

    Rafael,

    I'm not sure I'm tracking. I imported the software as a Software Release and then created the Manages Software Delivery (MSD) from there. Is this what you're suggesting?



  • 3.  RE: MSI wont install

    Posted Jun 26, 2015 03:46 PM

    Why don't you import the msi file creating from it a Software Resource?

    Regards.



  • 4.  RE: MSI wont install

    Posted Jun 26, 2015 03:46 PM

    Yes, when you import a msi Altiris is going to build all Software Management features, such as detection and applicability rules and command lines from your msi.



  • 5.  RE: MSI wont install

    Posted Jun 26, 2015 03:58 PM

    Excuse all the mark outs.

     

    MSD.jpg



  • 6.  RE: MSI wont install

    Posted Jun 26, 2015 04:05 PM

    I understood what you did. So, the bat is executing some msi files, right? Why don't you import the msi files instead of trying to execute them from a bat file?

    If you prefer to continue using the bat file, do it from a script task. I would not use a Software Release in order to execute the bat file, that's my preference, never seem to get it working from there.



  • 7.  RE: MSI wont install

    Posted Jun 27, 2015 06:05 AM
    You can put a custom destination of C:\Drivers\FILE in the Managed Software Delivery Policy for the package but is this necessary? If you import the msi as the Software Release, which would create an msi Detection Rule for you, it gets copied down by the policy anyway. Make your command line: msiexec /i "C:\Drivers\FILE\applicationname-win64-installer.msi" SHOULDAUTOUPDATE=1 /qn /l*v "%temp%\appname.log" Then you not only get logging but also any return code from the msi gets passed back to the NS. When you use a batch file wrapper you risk losing the msi return code, but if you have to use a batch file wrapper you should still use a Software Release as script tasks will time out and don't have detection checking - in a production environment some PCs will be shut down halfway through installs so a policy wit a detection check and recurring schedule will ensure all machines are compliant eventually.


  • 8.  RE: MSI wont install

    Posted Jun 29, 2015 09:09 AM

    Hi,

    Please use ALLUSERS=2 parameter in CMD, because command line in agent is executed under SYSTEM account by default (if Symantec Management Agent  credentials are not changed), and some msi will be installed only for SYSTEM user without this parameter.

    For more details about delivery via Managed Delivery Policy please read http://www.symantec.com/docs/GUIDES10019 (There is a section about best practices of using the Managed Delivery Policy)

    Regards,
    Dmitri



  • 9.  RE: MSI wont install

    Posted Jun 29, 2015 11:52 AM

    @andy

    That makes sense. It was created as a release so what I did was, I took your command and ran it locally. It executed just fine.

    Added it to the command in software release, saved and updated. Received it via altiris, detection check was not detected, download successful, and the exectution returns a 0 status but, it's not installed. 

    This is one frustrating package.

     

     



  • 10.  RE: MSI wont install

    Posted Jun 29, 2015 12:05 PM

    @BJHughey

    Please open "%temp%\appname.log" file and see what is logged there? also please make sure that msi can be installed for all users by default, not only for current user?



  • 11.  RE: MSI wont install

    Posted Jun 29, 2015 12:18 PM

    Log pasted below:

    ---------------------------------------

    === Verbose logging started: 6/29/2015  10:21:36  Build type: SHIP UNICODE 5.00.7601.00  Calling process: C:\Windows\system32\msiexec.exe ===
    MSI (c) (18:30) [10:21:36:164]: Resetting cached policy values
    MSI (c) (18:30) [10:21:36:164]: Machine policy value 'Debug' is 0
    MSI (c) (18:30) [10:21:36:164]: ******* RunEngine:
               ******* Product: C:\Drivers\**FILE**\**FILE**-rep-win64-installer.msi
               ******* Action: 
               ******* CommandLine: **********
    MSI (c) (18:30) [10:21:36:164]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (18:30) [10:21:36:164]: Grabbed execution mutex.
    MSI (c) (18:30) [10:21:36:258]: Cloaking enabled.
    MSI (c) (18:30) [10:21:36:258]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (18:30) [10:21:36:258]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (B4:B8) [10:21:36:258]: Running installation inside multi-package transaction C:\Drivers\**FILE**\**FILE**-rep-win64-installer.msi
    MSI (s) (B4:B8) [10:21:36:258]: Grabbed execution mutex.
    MSI (s) (B4:00) [10:21:36:258]: Resetting cached policy values
    MSI (s) (B4:00) [10:21:36:258]: Machine policy value 'Debug' is 0
    MSI (s) (B4:00) [10:21:36:258]: ******* RunEngine:
               ******* Product: C:\Drivers\**FILE**\**FILE**-rep-win64-installer.msi
               ******* Action: 
               ******* CommandLine: **********
    MSI (s) (B4:00) [10:21:36:258]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (B4:00) [10:21:36:258]: SRSetRestorePoint skipped for this transaction.
    MSI (s) (B4:00) [10:21:36:273]: End dialog not enabled
    MSI (s) (B4:00) [10:21:36:273]: Original package ==> C:\Drivers\**FILE**\**FILE**-rep-win64-installer.msi
    MSI (s) (B4:00) [10:21:36:273]: Package we're running from ==> C:\Windows\Installer\c1baf26.msi
    MSI (s) (B4:00) [10:21:36:273]: APPCOMPAT: Uninstall Flags override found.
    MSI (s) (B4:00) [10:21:36:273]: APPCOMPAT: Uninstall VersionNT override found.
    MSI (s) (B4:00) [10:21:36:273]: APPCOMPAT: Uninstall ServicePackLevel override found.
    MSI (s) (B4:00) [10:21:36:273]: APPCOMPAT: looking for appcompat database entry with ProductCode '{5C957130-81E8-4BF7-B392-012C0997F077}'.
    MSI (s) (B4:00) [10:21:36:273]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (B4:00) [10:21:36:273]: MSCOREE not loaded loading copy from system32
    MSI (s) (B4:00) [10:21:36:273]: Note: 1: 2262 2: File 3: -2147287038 
    MSI (s) (B4:00) [10:21:36:273]: Note: 1: 2205 2:  3: MsiFileHash 
    MSI (s) (B4:00) [10:21:36:273]: Machine policy value 'DisablePatch' is 0
    MSI (s) (B4:00) [10:21:36:273]: Machine policy value 'AllowLockdownPatch' is 0
    MSI (s) (B4:00) [10:21:36:273]: Machine policy value 'DisableLUAPatching' is 0
    MSI (s) (B4:00) [10:21:36:273]: Machine policy value 'DisableFlyWeightPatching' is 0
    MSI (s) (B4:00) [10:21:36:273]: Note: 1: 2262 2: Media 3: -2147287038 
    MSI (s) (B4:00) [10:21:36:273]: APPCOMPAT: looking for appcompat database entry with ProductCode '{5C957130-81E8-4BF7-B392-012C0997F077}'.
    MSI (s) (B4:00) [10:21:36:273]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (B4:00) [10:21:36:273]: Transforms are not secure.
    MSI (s) (B4:00) [10:21:36:273]: Note: 1: 2205 2:  3: Control 
    MSI (s) (B4:00) [10:21:36:273]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Windows\TEMP\**FILE**.log'.
    MSI (s) (B4:00) [10:21:36:273]: Command Line: SHOULDAUTOUPDATE=1 CURRENTDIRECTORY=C:\Program Files\Altiris\Altiris Agent\Agents\SoftwareManagement\Software Delivery\{C28496C5-

    0DA2-4FE6-91E3-8565E097BC30}\cache CLIENTUILEVEL=3 CLIENTPROCESSID=7192 
    MSI (s) (B4:00) [10:21:36:273]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{BFFC8E3D-D701-489B-962D-39D4D8B71068}'.
    MSI (s) (B4:00) [10:21:36:273]: Product Code passed to Engine.Initialize:           '{5C957130-81E8-4BF7-B392-012C0997F077}'
    MSI (s) (B4:00) [10:21:36:273]: Product Code from property table before transforms: '{5C957130-81E8-4BF7-B392-012C0997F077}'
    MSI (s) (B4:00) [10:21:36:273]: Product Code from property table after transforms:  '{5C957130-81E8-4BF7-B392-012C0997F077}'
    MSI (s) (B4:00) [10:21:36:273]: Product registered: entering maintenance mode
    MSI (s) (B4:00) [10:21:36:273]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-user.
    MSI (s) (B4:00) [10:21:36:273]: Product {5C957130-81E8-4BF7-B392-012C0997F077} is not managed.
    MSI (s) (B4:00) [10:21:36:273]: MSI_LUA: Credential prompt not required, user is an admin
    MSI (s) (B4:00) [10:21:36:273]: PROPERTY CHANGE: Adding ProductState property. Its value is '5'.
    MSI (s) (B4:00) [10:21:36:273]: PROPERTY CHANGE: Adding ProductToBeRegistered property. Its value is '1'.
    MSI (s) (B4:00) [10:21:36:273]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2 
    MSI (s) (B4:00) [10:21:36:273]: Entering CMsiConfigurationManager::SetLastUsedSource.
    MSI (s) (B4:00) [10:21:36:273]: Specifed source is already in a list.
    MSI (s) (B4:00) [10:21:36:273]: User policy value 'SearchOrder' is 'nmu'
    MSI (s) (B4:00) [10:21:36:273]: Machine policy value 'DisableBrowse' is 0
    MSI (s) (B4:00) [10:21:36:273]: Machine policy value 'AllowLockdownBrowse' is 0
    MSI (s) (B4:00) [10:21:36:273]: Adding new sources is allowed.
    MSI (s) (B4:00) [10:21:36:273]: Package name retrieved from configuration data: '**FILE**-rep-win64-installer.msi'
    MSI (s) (B4:00) [10:21:36:273]: Note: 1: 2205 2:  3: Error 
    MSI (s) (B4:00) [10:21:36:273]: Note: 1: 2262 2: AdminProperties 3: -2147287038 
    MSI (s) (B4:00) [10:21:36:273]: Machine policy value 'DisableMsi' is 0
    MSI (s) (B4:00) [10:21:36:273]: Machine policy value 'AlwaysInstallElevated' is 0
    MSI (s) (B4:00) [10:21:36:273]: User policy value 'AlwaysInstallElevated' is 0
    MSI (s) (B4:00) [10:21:36:273]: Product {5C957130-81E8-4BF7-B392-012C0997F077} is not managed.
    MSI (s) (B4:00) [10:21:36:273]: Running product '{5C957130-81E8-4BF7-B392-012C0997F077}' with user privileges: It's not assigned.
    MSI (s) (B4:00) [10:21:36:273]: PROPERTY CHANGE: Modifying SHOULDAUTOUPDATE property. Its current value is '0'. Its new value: '1'.
    MSI (s) (B4:00) [10:21:36:273]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Program Files\Altiris\Altiris Agent\Agents\SoftwareManagement\Software 

    Delivery\{C28496C5-0DA2-4FE6-91E3-8565E097BC30}\cache'.
    MSI (s) (B4:00) [10:21:36:273]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
    MSI (s) (B4:00) [10:21:36:273]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '7192'.
    MSI (s) (B4:00) [10:21:36:273]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
    MSI (s) (B4:00) [10:21:36:273]: PROPERTY CHANGE: Adding MsiRestartManagerSessionKey property. Its value is '6d78d641b92ab54291804d742badf11f'.
    MSI (s) (B4:00) [10:21:36:273]: RESTART MANAGER: Session opened.
    MSI (s) (B4:00) [10:21:36:273]: TRANSFORMS property is now: 
    MSI (s) (B4:00) [10:21:36:273]: PROPERTY CHANGE: Adding PRODUCTLANGUAGE property. Its value is '1033'.
    MSI (s) (B4:00) [10:21:36:273]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
    MSI (s) (B4:00) [10:21:36:273]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming
    MSI (s) (B4:00) [10:21:36:273]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Favorites
    MSI (s) (B4:00) [10:21:36:273]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts
    MSI (s) (B4:00) [10:21:36:273]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Documents
    MSI (s) (B4:00) [10:21:36:273]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
    MSI (s) (B4:00) [10:21:36:273]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent
    MSI (s) (B4:00) [10:21:36:273]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo
    MSI (s) (B4:00) [10:21:36:273]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Templates
    MSI (s) (B4:00) [10:21:36:273]: SHELL32::SHGetFolderPath returned: C:\ProgramData
    MSI (s) (B4:00) [10:21:36:273]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Local
    MSI (s) (B4:00) [10:21:36:273]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Pictures
    MSI (s) (B4:00) [10:21:36:289]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative 

    Tools
    MSI (s) (B4:00) [10:21:36:289]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (s) (B4:00) [10:21:36:289]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
    MSI (s) (B4:00) [10:21:36:289]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu
    MSI (s) (B4:00) [10:21:36:289]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Desktop
    MSI (s) (B4:00) [10:21:36:289]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (s) (B4:00) [10:21:36:289]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (s) (B4:00) [10:21:36:289]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
    MSI (s) (B4:00) [10:21:36:289]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
    MSI (s) (B4:00) [10:21:36:289]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
    MSI (s) (B4:00) [10:21:36:289]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16 
    MSI (s) (B4:00) [10:21:36:289]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
    MSI (s) (B4:00) [10:21:36:289]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
    MSI (s) (B4:00) [10:21:36:289]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 
    MSI (s) (B4:00) [10:21:36:289]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'test'.
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 
    MSI (s) (B4:00) [10:21:36:289]: PROPERTY CHANGE: Adding Installed property. Its value is '00:00:00'.
    MSI (s) (B4:00) [10:21:36:289]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\c1baf26.msi'.
    MSI (s) (B4:00) [10:21:36:289]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Drivers\**FILE**\**FILE**-rep-win64-installer.msi'.
    MSI (s) (B4:00) [10:21:36:289]: Machine policy value 'MsiDisableEmbeddedUI' is 0
    MSI (s) (B4:00) [10:21:36:289]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: PatchPackage 
    MSI (s) (B4:00) [10:21:36:289]: Machine policy value 'DisableRollback' is 0
    MSI (s) (B4:00) [10:21:36:289]: User policy value 'DisableRollback' is 0
    MSI (s) (B4:00) [10:21:36:289]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
    === Logging started: 6/29/2015  10:21:36 ===
    MSI (s) (B4:00) [10:21:36:289]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
    MSI (s) (B4:00) [10:21:36:289]: Doing action: INSTALL
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: ActionText 
    Action start 10:21:36: INSTALL.
    MSI (s) (B4:00) [10:21:36:289]: Running ExecuteSequence
    MSI (s) (B4:00) [10:21:36:289]: Doing action: FindRelatedProducts
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: ActionText 
    MSI (s) (B4:00) [10:21:36:289]: Skipping FindRelatedProducts action: not run in maintenance mode
    Action start 10:21:36: FindRelatedProducts.
    MSI (s) (B4:00) [10:21:36:289]: Doing action: AppSearch
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: FindRelatedProducts. Return value 0.
    Action start 10:21:36: AppSearch.
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\**FILE**\**FILE** Representative Console COMPANYsupply.**FILE**cloud.com 3: 2 
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 1322 2:  
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 1322 2:  
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 1322 2:  
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 1322 2:  
    MSI (s) (B4:00) [10:21:36:289]: Doing action: ValidateProductID
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: AppSearch. Return value 1.
    Action start 10:21:36: ValidateProductID.
    MSI (s) (B4:00) [10:21:36:289]: Doing action: CostInitialize
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: ValidateProductID. Return value 1.
    MSI (s) (B4:00) [10:21:36:289]: Machine policy value 'MaxPatchCacheSize' is 10
    MSI (s) (B4:00) [10:21:36:289]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.
    MSI (s) (B4:00) [10:21:36:289]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: Patch 
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: PatchPackage 
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: MsiPatchHeaders 
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: __MsiPatchFileList 
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2262 2: Media 3: -2147287038 
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: PatchPackage 
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2228 2:  3: PatchPackage 4: SELECT `DiskId`, `PatchId`, `LastSequence` FROM `Media`, `PatchPackage` WHERE 

    `Media`.`DiskId`=`PatchPackage`.`Media_` ORDER BY `DiskId`  
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: Patch 
    Action start 10:21:36: CostInitialize.
    MSI (s) (B4:00) [10:21:36:289]: Doing action: FileCost
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: CostInitialize. Return value 1.
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: MsiAssembly 
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: Class 
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: Extension 
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: TypeLib 
    Action start 10:21:36: FileCost.
    MSI (s) (B4:00) [10:21:36:289]: Skipping action: DIRCA_PROGRAMFILES_x86 (condition is false)
    MSI (s) (B4:00) [10:21:36:289]: Skipping action: DIRCA_PROGRAMFILES_x64 (condition is false)
    MSI (s) (B4:00) [10:21:36:289]: Doing action: DIRCA_PROGRAMFILES_PERUSER
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: FileCost. Return value 1.
    MSI (s) (B4:00) [10:21:36:289]: PROPERTY CHANGE: Adding PROGRAMFILES property. Its value is 'C:\Windows\system32\config\systemprofile\AppData\Local\'.
    Action start 10:21:36: DIRCA_PROGRAMFILES_PERUSER.
    MSI (s) (B4:00) [10:21:36:289]: Doing action: CostFinalize
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: DIRCA_PROGRAMFILES_PERUSER. Return value 1.
    MSI (s) (B4:00) [10:21:36:289]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.
    MSI (s) (B4:00) [10:21:36:289]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.
    MSI (s) (B4:00) [10:21:36:289]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.
    MSI (s) (B4:00) [10:21:36:289]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.
    MSI (s) (B4:00) [10:21:36:289]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: MsiAssembly 
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2228 2:  3: MsiAssembly 4:  SELECT `MsiAssembly`.`Attributes`, `MsiAssembly`.`File_Application`, `MsiAssembly`.`File_Manifest`,  

    `Component`.`KeyPath` FROM `MsiAssembly`, `Component` WHERE  `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Component_` = ? 
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: Patch 
    MSI (s) (B4:00) [10:21:36:289]: Note: 1: 2205 2:  3: Condition 
    MSI (s) (B4:00) [10:21:36:289]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'.
    MSI (s) (B4:00) [10:21:36:289]: PROPERTY CHANGE: Adding **FILE**Dir property. Its value is 'C:\Windows\system32\config\systemprofile\AppData\Local\**FILE**\'.
    MSI (s) (B4:00) [10:21:36:305]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'C:\Windows\system32\config\systemprofile\AppData\Local\**FILE**\**FILE** 

    Representative Console\'.
    MSI (s) (B4:00) [10:21:36:305]: PROPERTY CHANGE: Adding HostDir property. Its value is 'C:\Windows\system32\config\systemprofile\AppData\Local\**FILE**\**FILE** Representative 

    Console\COMPANYsupply.**FILE**cloud.com\'.
    MSI (s) (B4:00) [10:21:36:305]: Target path resolution complete. Dumping Directory table...
    MSI (s) (B4:00) [10:21:36:305]: Note: target paths subject to change (via custom actions or browsing)
    MSI (s) (B4:00) [10:21:36:305]: Dir (target): Key: TARGETDIR    , Object: C:\
    MSI (s) (B4:00) [10:21:36:305]: Dir (target): Key: WindowsFolder    , Object: C:\Windows\
    MSI (s) (B4:00) [10:21:36:305]: Dir (target): Key: PROGRAMFILES    , Object: C:\Windows\system32\config\systemprofile\AppData\Local\
    MSI (s) (B4:00) [10:21:36:305]: Dir (target): Key: **FILE**Dir    , Object: C:\Windows\system32\config\systemprofile\AppData\Local\**FILE**\
    MSI (s) (B4:00) [10:21:36:305]: Dir (target): Key: INSTALLDIR    , Object: C:\Windows\system32\config\systemprofile\AppData\Local\**FILE**\**FILE** Representative Console\
    MSI (s) (B4:00) [10:21:36:305]: Dir (target): Key: HostDir    , Object: C:\Windows\system32\config\systemprofile\AppData\Local\**FILE**\**FILE** Representative Console

    \COMPANYsupply.**FILE**cloud.com\
    MSI (s) (B4:00) [10:21:36:305]: PROPERTY CHANGE: Adding INSTALLLEVEL property. Its value is '1'.
    Action start 10:21:36: CostFinalize.
    MSI (s) (B4:00) [10:21:36:305]: Doing action: InstallValidate
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: CostFinalize. Return value 1.
    MSI (s) (B4:00) [10:21:36:305]: PROPERTY CHANGE: Deleting MsiRestartManagerSessionKey property. Its current value is '6d78d641b92ab54291804d742badf11f'.
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: Dialog 
    MSI (s) (B4:00) [10:21:36:305]: Feature: Complete; Installed: Local;   Request: Null;   Action: Null
    MSI (s) (B4:00) [10:21:36:305]: Component: RepRegistry; Installed: Local;   Request: Null;   Action: Null
    MSI (s) (B4:00) [10:21:36:305]: Component: __RepRegistry65; Installed: Null;   Request: Null;   Action: Null
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: BindImage 
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: ProgId 
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: PublishComponent 
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: SelfReg 
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: Extension 
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: Font 
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: Shortcut 
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: Class 
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: Icon 
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: TypeLib 
    Action start 10:21:36: InstallValidate.
    MSI (s) (B4:00) [10:21:36:305]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: BindImage 
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: ProgId 
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: PublishComponent 
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: SelfReg 
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: Extension 
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: Font 
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: Shortcut 
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: Class 
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: Icon 
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: TypeLib 
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2727 2:  
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: FilesInUse 
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2727 2:  
    MSI (s) (B4:00) [10:21:36:305]: Doing action: InstallInitialize
    MSI (s) (B4:00) [10:21:36:305]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: InstallValidate. Return value 1.
    MSI (s) (B4:00) [10:21:36:305]: Machine policy value 'AlwaysInstallElevated' is 0
    MSI (s) (B4:00) [10:21:36:305]: User policy value 'AlwaysInstallElevated' is 0
    MSI (s) (B4:00) [10:21:36:305]: BeginTransaction: Locking Server
    MSI (s) (B4:00) [10:21:36:305]: SRSetRestorePoint skipped for this transaction.
    MSI (s) (B4:00) [10:21:36:305]: Server not locked: locking for product {5C957130-81E8-4BF7-B392-012C0997F077}
    Action start 10:21:36: InstallInitialize.
    MSI (s) (B4:00) [10:21:36:320]: Doing action: RemoveExistingProducts
    MSI (s) (B4:00) [10:21:36:320]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: InstallInitialize. Return value 1.
    MSI (s) (B4:00) [10:21:36:320]: Skipping RemoveExistingProducts action: current configuration is maintenance mode or an uninstall
    Action start 10:21:36: RemoveExistingProducts.
    MSI (s) (B4:00) [10:21:36:320]: Doing action: ProcessComponents
    MSI (s) (B4:00) [10:21:36:320]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: RemoveExistingProducts. Return value 0.
    Action start 10:21:36: ProcessComponents.
    MSI (s) (B4:00) [10:21:36:320]: Doing action: UnpublishFeatures
    MSI (s) (B4:00) [10:21:36:320]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: ProcessComponents. Return value 1.
    Action start 10:21:36: UnpublishFeatures.
    MSI (s) (B4:00) [10:21:36:320]: Doing action: RemoveRegistryValues
    MSI (s) (B4:00) [10:21:36:320]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: UnpublishFeatures. Return value 1.
    Action start 10:21:36: RemoveRegistryValues.
    MSI (s) (B4:00) [10:21:36:320]: Doing action: RemoveFiles
    MSI (s) (B4:00) [10:21:36:320]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: RemoveRegistryValues. Return value 1.
    MSI (s) (B4:00) [10:21:36:320]: Note: 1: 2205 2:  3: RemoveFile 
    MSI (s) (B4:00) [10:21:36:320]: Note: 1: 2205 2:  3: RemoveFile 
    Action start 10:21:36: RemoveFiles.
    MSI (s) (B4:00) [10:21:36:320]: Skipping action: exec_remove_current_user (condition is false)
    MSI (s) (B4:00) [10:21:36:320]: Skipping action: exec_remove_local_machine (condition is false)
    MSI (s) (B4:00) [10:21:36:320]: Doing action: append_to_install_path
    MSI (s) (B4:00) [10:21:36:320]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: RemoveFiles. Return value 0.
    MSI (s) (B4:00) [10:21:36:336]: PROPERTY CHANGE: Modifying HostDir property. Its current value is 'C:\Windows\system32\config\systemprofile\AppData\Local\**FILE**\**FILE** 

    Representative Console\COMPANYsupply.**FILE**cloud.com\'. Its new value: 'C:\Windows\system32\config\systemprofile\AppData\Local\**FILE**\**FILE** Representative Console

    \COMPANYsupply.**FILE**cloud.com\Software\'.
    MSI (s) (B4:00) [10:21:36:336]: Note: 1: 2727 2:  
    Action start 10:21:36: append_to_install_path.
    MSI (s) (B4:00) [10:21:36:336]: Doing action: InstallFiles
    MSI (s) (B4:00) [10:21:36:336]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: append_to_install_path. Return value 1.
    MSI (s) (B4:00) [10:21:36:336]: Note: 1: 2262 2: Media 3: -2147287038 
    MSI (s) (B4:00) [10:21:36:336]: Note: 1: 2205 2:  3: Patch 
    MSI (s) (B4:00) [10:21:36:336]: Note: 1: 2228 2:  3: Patch 4: SELECT `Patch`.`File_`, `Patch`.`Header`, `Patch`.`Attributes`, `Patch`.`Sequence`, `Patch`.`StreamRef_` FROM 

    `Patch` WHERE `Patch`.`File_` = ? AND `Patch`.`#_MsiActive`=? ORDER BY `Patch`.`Sequence` 
    MSI (s) (B4:00) [10:21:36:336]: Note: 1: 2205 2:  3: Error 
    MSI (s) (B4:00) [10:21:36:336]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1302 
    MSI (s) (B4:00) [10:21:36:336]: Note: 1: 2205 2:  3: MsiSFCBypass 
    MSI (s) (B4:00) [10:21:36:336]: Note: 1: 2228 2:  3: MsiSFCBypass 4: SELECT `File_` FROM `MsiSFCBypass` WHERE `File_` = ? 
    MSI (s) (B4:00) [10:21:36:336]: Note: 1: 2205 2:  3: MsiPatchHeaders 
    MSI (s) (B4:00) [10:21:36:336]: Note: 1: 2228 2:  3: MsiPatchHeaders 4: SELECT `Header` FROM `MsiPatchHeaders` WHERE `StreamRef` = ? 
    Action start 10:21:36: InstallFiles.
    MSI (s) (B4:00) [10:21:36:336]: Doing action: WriteRegistryValues
    MSI (s) (B4:00) [10:21:36:336]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: InstallFiles. Return value 1.
    Action start 10:21:36: WriteRegistryValues.
    MSI (s) (B4:00) [10:21:36:336]: Doing action: RegisterUser
    MSI (s) (B4:00) [10:21:36:336]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: WriteRegistryValues. Return value 1.
    Action start 10:21:36: RegisterUser.
    MSI (s) (B4:00) [10:21:36:336]: Doing action: RegisterProduct
    MSI (s) (B4:00) [10:21:36:336]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: RegisterUser. Return value 0.
    MSI (s) (B4:00) [10:21:36:336]: Note: 1: 1402 2: UNKNOWN\Media 3: 2 
    MSI (s) (B4:00) [10:21:36:336]: Note: 1: 2205 2:  3: ActionText 
    MSI (s) (B4:00) [10:21:36:336]: Note: 1: 2205 2:  3: ActionText 
    MSI (s) (B4:00) [10:21:36:336]: Note: 1: 2205 2:  3: ActionText 
    Action start 10:21:36: RegisterProduct.
    MSI (s) (B4:00) [10:21:36:336]: Doing action: PublishFeatures
    MSI (s) (B4:00) [10:21:36:336]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: RegisterProduct. Return value 1.
    Action start 10:21:36: PublishFeatures.
    MSI (s) (B4:00) [10:21:36:336]: Doing action: PublishProduct
    MSI (s) (B4:00) [10:21:36:336]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: PublishFeatures. Return value 1.
    Action start 10:21:36: PublishProduct.
    MSI (s) (B4:00) [10:21:36:336]: Resolving source.
    MSI (s) (B4:00) [10:21:36:336]: Resolving source to launched-from source.
    MSI (s) (B4:00) [10:21:36:336]: Setting launched-from source as last-used.
    MSI (s) (B4:00) [10:21:36:336]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Drivers\**FILE**\'.
    MSI (s) (B4:00) [10:21:36:336]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\Drivers\**FILE**\'.
    MSI (s) (B4:00) [10:21:36:336]: PROPERTY CHANGE: Adding SourcedirProduct property. Its value is '{5C957130-81E8-4BF7-B392-012C0997F077}'.
    MSI (s) (B4:00) [10:21:36:336]: SOURCEDIR ==> C:\Drivers\**FILE**\
    MSI (s) (B4:00) [10:21:36:336]: SOURCEDIR product ==> {5C957130-81E8-4BF7-B392-012C0997F077}
    MSI (s) (B4:00) [10:21:36:336]: SECREPAIR: CryptAcquireContext succeeded
    MSI (s) (B4:00) [10:21:36:336]: Determining source type
    MSI (s) (B4:00) [10:21:36:336]: Source type from package '**FILE**-rep-win64-installer.msi': 10
    MSI (s) (B4:00) [10:21:36:336]: SECREPAIR: Hash Database: C:\Windows\Installer\SourceHash{5C957130-81E8-4BF7-B392-012C0997F077}
    MSI (s) (B4:00) [10:21:36:429]: Note: 1: 2262 2: File 3: -2147287038 
    MSI (s) (B4:00) [10:21:36:429]: Note: 1: 2262 2: Media 3: -2147287038 
    MSI (s) (B4:00) [10:21:36:429]: Source path resolution complete. Dumping Directory table...
    MSI (s) (B4:00) [10:21:36:429]: Dir (source): Key: TARGETDIR    , Object: C:\Drivers\**FILE**\    , LongSubPath:     , ShortSubPath: 
    MSI (s) (B4:00) [10:21:36:429]: Dir (source): Key: WindowsFolder    , Object: C:\Drivers\**FILE**\    , LongSubPath:     , ShortSubPath: 
    MSI (s) (B4:00) [10:21:36:429]: Dir (source): Key: PROGRAMFILES    , Object: C:\Drivers\**FILE**\    , LongSubPath:     , ShortSubPath: 
    MSI (s) (B4:00) [10:21:36:429]: Dir (source): Key: **FILE**Dir    , Object: C:\Drivers\**FILE**\    , LongSubPath: **FILE**\    , ShortSubPath: 
    MSI (s) (B4:00) [10:21:36:429]: Dir (source): Key: INSTALLDIR    , Object: C:\Drivers\**FILE**\    , LongSubPath: **FILE**\**FILE** Representative Console\    , ShortSubPath: 

    **FILE**\i3daxq5v\
    MSI (s) (B4:00) [10:21:36:429]: Dir (source): Key: HostDir    , Object: C:\Drivers\**FILE**\    , LongSubPath: **FILE**\**FILE** Representative Console

    \COMPANYsupply.**FILE**cloud.com\    , ShortSubPath: **FILE**\i3daxq5v\xq4vcexd\
    MSI (s) (B4:00) [10:21:36:445]: Doing action: set_current_user_only
    MSI (s) (B4:00) [10:21:36:445]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: PublishProduct. Return value 1.
    MSI (s) (B4:00) [10:21:36:445]: PROPERTY CHANGE: Modifying CurrentUserOnly property. Its current value is '0'. Its new value: '1'.
    Action start 10:21:36: set_current_user_only.
    MSI (s) (B4:00) [10:21:36:445]: Doing action: set_no_auto_update
    MSI (s) (B4:00) [10:21:36:445]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: set_current_user_only. Return value 1.
    MSI (s) (B4:00) [10:21:36:445]: PROPERTY CHANGE: Modifying NoAutoUpdate property. Its current value is '1'. Its new value: '0'.
    Action start 10:21:36: set_no_auto_update.
    MSI (s) (B4:00) [10:21:36:445]: Doing action: exec_rep_installer
    MSI (s) (B4:00) [10:21:36:445]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: set_no_auto_update. Return value 1.
    Action start 10:21:36: exec_rep_installer.
    MSI (s) (B4:00) [10:21:36:507]: Doing action: InstallFinalize
    MSI (s) (B4:00) [10:21:36:507]: Note: 1: 2205 2:  3: ActionText 
    Action ended 10:21:36: exec_rep_installer. Return value 1.
    MSI (s) (B4:00) [10:21:36:507]: Running Script: C:\Windows\Installer\MSI42AE.tmp
    MSI (s) (B4:00) [10:21:36:507]: PROPERTY CHANGE: Adding UpdateStarted property. Its value is '1'.
    MSI (s) (B4:00) [10:21:36:507]: Machine policy value 'DisableRollback' is 0
    MSI (s) (B4:00) [10:21:36:507]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
    MSI (s) (B4:00) [10:21:36:507]: Executing op: Header

    (Signature=1397708873,Version=500,Timestamp=1188909747,LangId=1033,Platform=589824,ScriptType=1,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=0)
    Action start 10:21:36: InstallFinalize.
    MSI (s) (B4:00) [10:21:36:507]: Executing op: ProductInfo(ProductKey={5C957130-81E8-4BF7-B392-012C0997F077},ProductName=**FILE** Representative Console 

    COMPANYsupply.**FILE**cloud.com,PackageName=**FILE**-rep-win64-installer.msi,Language=1033,Version=251723778,Assignment=0,ObsoleteArg=0,,,PackageCode={BFFC8E3D-D701-489B-962D-

    39D4D8B71068},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=2)
    MSI (s) (B4:00) [10:21:36:507]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming
    MSI (s) (B4:00) [10:21:36:507]: Executing op: DialogInfo(Type=0,Argument=1033)
    MSI (s) (B4:00) [10:21:36:507]: Executing op: DialogInfo(Type=1,Argument=**FILE** Representative Console COMPANYsupply.**FILE**cloud.com)
    MSI (s) (B4:00) [10:21:36:507]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=

    [1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
    MSI (s) (B4:00) [10:21:36:507]: Executing op: SetBaseline(Baseline=0,)
    MSI (s) (B4:00) [10:21:36:507]: Executing op: SetBaseline(Baseline=1,)
    MSI (s) (B4:00) [10:21:36:507]: Executing op: ActionStart(Name=RegisterProduct,Description=Registering product,Template=[1])
    MSI (s) (B4:00) [10:21:36:507]: Executing op: UpdateEstimatedSize(EstimatedSize=0)
    MSI (s) (B4:00) [10:21:36:507]: Executing op: ProductCPDisplayInfoRegister()
    MSI (s) (B4:00) [10:21:36:507]: Executing op: ActionStart(Name=PublishProduct,Description=Publishing product information,)
    MSI (s) (B4:00) [10:21:36:507]: Executing op: CleanupConfigData()
    MSI (s) (B4:00) [10:21:36:507]: Executing op: RegisterPatchOrder(Continue=0,SequenceType=1,Remove=0)
    MSI (s) (B4:00) [10:21:36:507]: Executing op: SourceListRegisterLastUsed(SourceProduct={5C957130-81E8-4BF7-B392-012C0997F077},LastUsedSource=C:\Drivers\**FILE**\)
    MSI (s) (B4:00) [10:21:36:507]: Entering CMsiConfigurationManager::SetLastUsedSource.
    MSI (s) (B4:00) [10:21:36:507]: Specifed source is already in a list.
    MSI (s) (B4:00) [10:21:36:507]: User policy value 'SearchOrder' is 'nmu'
    MSI (s) (B4:00) [10:21:36:507]: Adding new sources is allowed.
    MSI (s) (B4:00) [10:21:36:507]: Set LastUsedSource to: C:\Drivers\**FILE**\.
    MSI (s) (B4:00) [10:21:36:507]: Set LastUsedType to: n.
    MSI (s) (B4:00) [10:21:36:507]: Set LastUsedIndex to: 1.
    MSI (s) (B4:00) [10:21:36:507]: Executing op: ActionStart(Name=exec_rep_installer,,)
    MSI (s) (B4:00) [10:21:36:523]: Executing op: CustomActionSchedule(Action=exec_rep_installer,ActionType=1154,Source=BinaryData,Target=/S /MSI=1 /NoAutoUpdate=0 /RunAtStartup=0 

    /CurrentUserOnly=1 /D=C:\Windows\system32\config\systemprofile\AppData\Local\**FILE**\**FILE** Representative Console\,)
    MSI (s) (B4:00) [10:21:36:539]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=0)
    MSI (s) (B4:00) [10:21:41:210]: User policy value 'DisableRollback' is 0
    MSI (s) (B4:00) [10:21:41:210]: Machine policy value 'DisableRollback' is 0
    1: exec_rep_installer 2: 0 
    MSI (s) (B4:00) [10:21:41:210]: Note: 1: 2318 2:  
    MSI (s) (B4:00) [10:21:41:210]: No System Restore sequence number for this installation.
    MSI (s) (B4:00) [10:21:41:210]: Unlocking Server
    MSI (s) (B4:00) [10:21:41:241]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
    Action ended 10:21:41: InstallFinalize. Return value 1.
    Action ended 10:21:41: INSTALL. Return value 1.
    Property(S): UpgradeCode = {D7EEDA27-52F8-4688-9971-88E4B30C39A9}
    Property(S): HostDir = C:\Windows\system32\config\systemprofile\AppData\Local\**FILE**\**FILE** Representative Console\COMPANYsupply.**FILE**cloud.com\Software\
    Property(S): PROGRAMFILES = C:\Windows\system32\config\systemprofile\AppData\Local\
    Property(S): CurrentUserOnly = 1
    Property(S): NoAutoUpdate = 0
    Property(S): INSTALLDIR = C:\Windows\system32\config\systemprofile\AppData\Local\**FILE**\**FILE** Representative Console\
    Property(S): **FILE**Dir = C:\Windows\system32\config\systemprofile\AppData\Local\**FILE**\
    Property(S): TARGETDIR = C:\
    Property(S): SourceDir = C:\Drivers\**FILE**\
    Property(S): RepComp = **FILE** Representative Console
    Property(S): UninstRegKey = Software\**FILE**\**FILE** Representative Console COMPANYsupply.**FILE**cloud.com
    Property(S): SHOULDUN**FILE** = 1
    Property(S): ARPSYSTEMCOMPONENT = 1
    Property(S): ARPNOMODIFY = 1
    Property(S): RUNATSTARTUP = 0
    Property(S): SHOULDAUTOUPDATE = 1
    Property(S): Manufacturer = **FILE** Corporation
    Property(S): ProductCode = {5C957130-81E8-4BF7-B392-012C0997F077}
    Property(S): ProductLanguage = 1033
    Property(S): ProductName = **FILE** Representative Console COMPANYsupply.**FILE**cloud.com
    Property(S): ProductVersion = 15.1.2
    Property(S): SecureCustomProperties = WIX_UPGRADE_DETECTED
    Property(S): MsiLogFileLocation = C:\Windows\TEMP\**FILE**.log
    Property(S): PackageCode = {BFFC8E3D-D701-489B-962D-39D4D8B71068}
    Property(S): ProductState = 5
    Property(S): ProductToBeRegistered = 1
    Property(S): CURRENTDIRECTORY = C:\Program Files\Altiris\Altiris Agent\Agents\SoftwareManagement\Software Delivery\{C28496C5-0DA2-4FE6-91E3-8565E097BC30}\cache
    Property(S): CLIENTUILEVEL = 3
    Property(S): CLIENTPROCESSID = 7192
    Property(S): PRODUCTLANGUAGE = 1033
    Property(S): VersionDatabase = 200
    Property(S): VersionMsi = 5.00
    Property(S): VersionNT = 601
    Property(S): VersionNT64 = 601
    Property(S): WindowsBuild = 7601
    Property(S): ServicePackLevel = 1
    Property(S): ServicePackLevelMinor = 0
    Property(S): MsiNTProductType = 1
    Property(S): WindowsFolder = C:\Windows\
    Property(S): WindowsVolume = C:\
    Property(S): System64Folder = C:\Windows\system32\
    Property(S): SystemFolder = C:\Windows\SysWOW64\
    Property(S): RemoteAdminTS = 1
    Property(S): TempFolder = C:\Windows\TEMP\
    Property(S): ProgramFilesFolder = C:\Program Files (x86)\
    Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
    Property(S): ProgramFiles64Folder = C:\Program Files\
    Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
    Property(S): AppDataFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\
    Property(S): FavoritesFolder = C:\Windows\system32\config\systemprofile\Favorites\
    Property(S): NetHoodFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
    Property(S): PersonalFolder = C:\Windows\system32\config\systemprofile\Documents\
    Property(S): PrintHoodFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
    Property(S): RecentFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent\
    Property(S): SendToFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo\
    Property(S): TemplateFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Templates\
    Property(S): CommonAppDataFolder = C:\ProgramData\
    Property(S): LocalAppDataFolder = C:\Windows\system32\config\systemprofile\AppData\Local\
    Property(S): MyPicturesFolder = C:\Windows\system32\config\systemprofile\Pictures\
    Property(S): AdminToolsFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
    Property(S): StartupFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    Property(S): ProgramMenuFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\
    Property(S): StartMenuFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\
    Property(S): DesktopFolder = C:\Windows\system32\config\systemprofile\Desktop\
    Property(S): FontsFolder = C:\Windows\Fonts\
    Property(S): GPTSupport = 1
    Property(S): OLEAdvtSupport = 1
    Property(S): ShellAdvtSupport = 1
    Property(S): MsiAMD64 = 6
    Property(S): Msix64 = 6
    Property(S): Intel = 6
    Property(S): PhysicalMemory = 3880
    Property(S): VirtualMemory = 4688
    Property(S): AdminUser = 1
    Property(S): MsiTrueAdminUser = 1
    Property(S): LogonUser = SYSTEM
    Property(S): UserSID = S-1-5-18
    Property(S): UserLanguageID = 1033
    Property(S): ComputerName = MJ061HW
    Property(S): SystemLanguageID = 1033
    Property(S): ScreenX = 1024
    Property(S): ScreenY = 768
    Property(S): CaptionHeight = 22
    Property(S): BorderTop = 1
    Property(S): BorderSide = 1
    Property(S): TextHeight = 16
    Property(S): TextInternalLeading = 3
    Property(S): ColorBits = 32
    Property(S): TTCSupport = 1
    Property(S): Time = 10:21:41
    Property(S): Date = 6/29/2015
    Property(S): MsiNetAssemblySupport = 4.0.30319.18408
    Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
    Property(S): RedirectedDllSupport = 2
    Property(S): MsiRunningElevated = 1
    Property(S): Privileged = 1
    Property(S): USERNAME = test
    Property(S): Installed = 00:00:00
    Property(S): DATABASE = C:\Windows\Installer\c1baf26.msi
    Property(S): OriginalDatabase = C:\Drivers\**FILE**\**FILE**-rep-win64-installer.msi
    Property(S): UILevel = 2
    Property(S): ACTION = INSTALL
    Property(S): ROOTDRIVE = C:\
    Property(S): CostingComplete = 1
    Property(S): OutOfDiskSpace = 0
    Property(S): OutOfNoRbDiskSpace = 0
    Property(S): PrimaryVolumeSpaceAvailable = 0
    Property(S): PrimaryVolumeSpaceRequired = 0
    Property(S): PrimaryVolumeSpaceRemaining = 0
    Property(S): SOURCEDIR = C:\Drivers\**FILE**\
    Property(S): INSTALLLEVEL = 1
    Property(S): SourcedirProduct = {5C957130-81E8-4BF7-B392-012C0997F077}
    MSI (s) (B4:00) [10:21:41:257]: Note: 1: 1728 
    MSI (s) (B4:00) [10:21:41:257]: Note: 1: 2205 2:  3: Error 
    MSI (s) (B4:00) [10:21:41:257]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1728 
    MSI (s) (B4:00) [10:21:41:257]: Note: 1: 2205 2:  3: Error 
    MSI (s) (B4:00) [10:21:41:257]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709 
    MSI (s) (B4:00) [10:21:41:257]: Product: **FILE** Representative Console COMPANYsupply.**FILE**cloud.com -- Configuration completed successfully.

    MSI (s) (B4:00) [10:21:41:257]: Windows Installer reconfigured the product. Product Name: **FILE** Representative Console COMPANYsupply.**FILE**cloud.com. Product Version: 

    15.1.2. Product Language: 1033. Manufacturer: **FILE** Corporation. Reconfiguration success or error status: 0.

    MSI (s) (B4:00) [10:21:41:257]: Deferring clean up of packages/files, if any exist
    MSI (s) (B4:00) [10:21:41:257]: MainEngineThread is returning 0
    MSI (s) (B4:B8) [10:21:41:257]: RESTART MANAGER: Session closed.
    MSI (s) (B4:B8) [10:21:41:257]: No System Restore sequence number for this installation.
    === Logging stopped: 6/29/2015  10:21:41 ===
    MSI (s) (B4:B8) [10:21:41:257]: User policy value 'DisableRollback' is 0
    MSI (s) (B4:B8) [10:21:41:257]: Machine policy value 'DisableRollback' is 0
    MSI (s) (B4:B8) [10:21:41:257]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (B4:B8) [10:21:41:257]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
    MSI (s) (B4:B8) [10:21:41:257]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
    MSI (s) (B4:B8) [10:21:41:257]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (B4:B8) [10:21:41:257]: Restoring environment variables
    MSI (c) (18:30) [10:21:41:257]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (18:30) [10:21:41:257]: MainEngineThread is returning 0
    === Verbose logging stopped: 6/29/2015  10:21:41 ===



  • 12.  RE: MSI wont install

    Posted Jun 29, 2015 12:45 PM

    Seems that your msi install this file for System user only (as  mentioned before, Symantec Management Agent who execute msiexec is running under system account):

    OnlyCurrentUser=1

    Property(S): LogonUser = SYSTEM

    Property(S): UserSID = S-1-5-18

     

    Did you tried to add ALLUSERS=2 parameter in your command line in software resource?

    example:

    msiexec /i "C:\Drivers\FILE\applicationname-win64-installer.msi" SHOULDAUTOUPDATE=1 ALLUSERS=2 /qn /l*v "%temp%\appname.log"

    After changing the command line you need to reschedule the policy compliance check and refresh policies on agent (use update "Configuration button" on agent UI).

     



  • 13.  RE: MSI wont install

    Posted Jun 30, 2015 03:39 AM

    BTW:

    You may use Run the software as Current logged-on user and this will execute your command line under your logged-on user (like you run the command line localy)

    You may select this option it in advanced settings in the Managed Delivery Policy:

    advanced_settings.png